Keeps asking for my serial number
I downloaded CS6 Master Collection and whenever I open a program, it continues to ask me my serial number. I entered it the first two times and everything seems to work very well, but is there something I should do or can I disable this message somehow?
FYI, there took more than 30 minutes the agent to customer that initially, I spoke to climb the case. She was refitted only after that I said that the answer that was given to me (whenever I open a product that I had to enter the serial number) has no sense and I post this in the Adobe Forums sensitize other members of the new policy of Adobe. Once she was rally new customer service representative immediately understood what was going on. This person makes a remote control to display my machine and it was a little painful watching him do the same exact things I did during these last days. But I understand that you can't be 100% sure that when someone says: they did some steps they have actually done them or has he correctly. In any case, after more than two hours, the problem was finally solved. It was resolved only when it created a new user admin in the run prompt, uninstalled the software and reinstalled, then licensed again. Finally, it is running. I appreciate your answers and try to help me solve this problem. Whenever I had problems in the past, I was always able to find a solution relatively fast in the forums. Unfortunately, this period has been very much involved. Thanks again for your help.
Tags: Adobe
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Ask the serial number http://helpx.adobe.com/creative-cloud/kb/ccm-prompt-serial-number.html
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If you have more than one email, you will be sure that you use the right Adobe ID?
https://www.adobe.com/account.html for subscriptions on your page from Adobe
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Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud
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This is an open forum, Adobe support... you need Adobe personnel to help
Adobe contact information - http://helpx.adobe.com/contact.html
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My panic, I advanced and uninstalled all Adobe products based on my mac to start cleaning, but now that I install their back to get to the entry number series its telling me the error message even to provide the correct serial number. Can someone tell me what I else I could do, it's very discouraging to say the least.
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From the above, you must disable and uninstall and run the vacuum cleaner to remove any trace
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> downloaded each individually
As far as I know, it will not work with a Master Collection serial number... it need to install everything and enter the serial number once for all programs
In the end, you go in CS6 Update Manager and will find the option to tell him to NEVER check the updates and do updates once
The information contained in my 1st answer about installing CS6 on El Capitan and assistance by an incorrect serial number message, should contribute to this point
If not, I'm on Windows only saves links to provide assistance... I have no real experience with a Mac
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Hello my name is Vittorio. 2 years ago, I bought the master collection CS6 which worked perfectly until recently.
Now, I get the question to enter my serial number and when I do this I get the invalid response. But it's the same number that worked before! What can I do to get it working again the CS6?
Hi Vittorio,.
We would like to know if you have re-installed your product on this machine. We also want to hear your version of OS.
Meanwhile, try:
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I downloaded pro and it keeps asking for a serial number. I don't have a how do they sent me
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Precast238 this is probably due to a connection error between your computer and our activation server. Please see Sign in, activation or connection errors. CC, CS6, CS5.5 - http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html for more information on how to solve the connection failure.
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During the installation, he keeps asking register previous serial number. Any suggestions?
Hi santiagorfp,
I checked your account & I see that you have purchased the upgrade to Acrobat Pro DC November 2 & Acrobat Standard DC November 3.
Update requires the previous version of Acrobat serial key to activate, but the second is a purchase of full application (Acrobat Standard DC), and so it should not ask the serial number recorded previous product.
Make sure that you enter the series of Acrobat Standard DC key not key upgrade Acrobat Pro DC series.
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I had a problem with my Mac, and I have to reinstall Adobe Photoshop CS4, I have on a CD. I put the serial number I have on the cover, it takes it. another window opens and ask for the serial number. again, I put the same number and it says: invalid.
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Hi,
Please see error "serial number is not valid for this product". Creative Suite and serial number incorrect error
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Hi, I have adobe CC for teams, a member of the team has problems, opening indesign, asked for a serial number, ive checked on our admin account and it is one our our registrants 'members '. I was not the person who created this original so I'm a little lost, I can't seem to find the serial numbers on my account and it seems like we don't have the qualified products? can you help me?
Hello
We checked the details of your team, all seats are assigned correctly.
Now, there are a few details that we need in a private Message so that I can help you properly.
Name of the user:
User email:
In the meantime, try it out below mentioned links.
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[Note: the details we need is critical, make sure you send by private Message only.]
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