Key 3 C often does not work for several minutes after the start, the other keys work fine.

I got am HP Pavilion 17-e049wm Notebook PC product #E0J75UAR for about 4 weeks now.  I bought it refurbished.  A week ago I started having this problem.  3, e, d and c keys do not work when I first start the computer all of the other keys work.  Nothing happens when they are pressed.   Sometimes I will restart the computer and they work again, other times they won't, but often will start working if I left the computer set for about five minutes after the start.

The computer is spotlessly clean.  I've only used a dozen times or more.  Nothing has been spilled on the keyboard.

Sounds like software for me, but what?

I am running Windows 8.1 and no programs are running at startup, with the exception of a program start button, but the problem began weeks after installing that.

Any ideas?

FWIW, I called hp. They believed excluded material and had me do a full system restore. Problem persists... The things you own end up owning you they say... I guess it's doubly true if you own a hp laptop. Full day turned... One day closer to death. Thanks Obama.

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