Key feature missing from system preferences option

  • Instructions for Apple supports page says:
  • "Click the Apple menu in the upper left corner of the screen, and select System Preferences.
  • Click on the keyboard icon, then check the box marked "use all F1, F2, keys as standard function keys etc.

BUT...

As shown in the screenshot, I have not this box, they tell me to check... Running the latest OS, El Capitan 10.11.5 on 3.4 GHz Intel Core i5, with 16 GB of Ram.

The only option is to reinstall the OS?

Why would something like this happen?

Thanks for all the ideas...

Using an Apple keyboard or 3rd party one?

Restart in safe mode

Try safe mode if your Mac does not end commissioning - Apple Support

If only it does not, you can try to uninstall your wacom device and disconnect it from the computer.

Tags: Mac OS & System Software

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