key to active but MAC always get error

My customer has purchased 10 licenses of Adobe Web Premium CS5. So far, we just used and 6 of 10 licenses (turn on the Windows computer) successfully activated. They tried to key active but MAC always get error like the image below: deleted by the moderator >

Please help me solve this problem.

Thank you very much.

Hello

Please do not post images with serial numbers since it is an open forum.

Reference: error: "serial number is not valid for this product". Adobe Creative Suite

Kind regards

Sheena

Tags: Adobe Licensing

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