Keyboard and mouse did not work properly after the service pack 2 update

Similar Questions

• My keyboard and mouse do not work. Can't click or type anything.

  Original title: keyboard and mouse

  Hello, my keyboard and mouse don't work I can get on at the office but can't click on what whatsoever as the two keyboard and mouse do not work I tried the BIOS but still couldn't have tried different keyboards and mice, and they do not work or do not know what to do please help

  Hello Shirley,

  ·         Have you checked if the same keyboard and mouse work on other computers?

  ·         Are these PS/2 or USB devices?

  ·         You did changes to the computer before the show?

  Method 1: Try to connect the keyboard and mouse even to another computer to see if they work.

  Method 2: If they are PS/2 devices, then try to connect to USB devices to check for the issue or vice versa.

  Report of the results.

• System recovery: keyboard and mouse do not work

  HP 300-1025, Win7x64. Trying to do a restore of system of hard drive or CD, takes 3 to 6 hours to charge Cyber utility, but equipped with standard wireless keyboard and mouse do not work and can not select the option to retrieve!  Tried to use the wired keyboard/mouse but still not recognized. Help!

  Reinstall the RAM chips after contacts with cotton cloth to remove the accumulation of such static recommended by HP TotalCare. System load of Cyberlink, repaired Win7 and back to normal.

• Keyboard and mouse do not work when connecting

  I have windows 7 and ubuntu 9.10 "multiboot". He had been working well, until I rebooted. I had just done a WinPE boot drive, and I wanted to test it.

  Now the keyboard and mouse do not work on screen or login in safe mode.

  Help, please

  LKGC?

• Windows XP Professional starts in safe mode after the service pack 2 update

  I have an older version of Windows XP version 1.0 on a computer in November 2001 of the gateway that I have updated all offers updates of material such as BIOS and motherboard.  Then to the service pack 2 update so I can load an antivirus software which does not load unless you have SP2 or later version.  It loads like a champ and restarts, but Windows does not start normally, I have to start in safe mode and remove SP2.  Is there a driver error that I need to find?  Or is there an other update I need before SP2 for such an old version of windows? (He also did the same thing with SP3).  Help!  I tried to reload Windows with the repair feature, but was lost when he gave me a prompt C:\.

  Hello Doug12345,

  Thank you for visiting the website of Microsoft Windows Vista Community. The question you have posted is related to Windows XP and would be better suited to the TechNet community. Please visit the link below to find a community that will provide the support you want.

  http://social.technet.Microsoft.com/forums/en/categories/

  Thank you

  Input jack
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think.

• USB and a targus wireless mouse does not work, even after the help of MS tech.support

  Microsoft Tech. checked my pc online to see if I could connect my Targus mouse and its usb device. He said that I can. I still can't activate it

  Hi DebraKennedyUP,

  1. did you last changes made on your computer before the show?

  2. What is the operating system installed on your computer?

  3 - is the same mouse work on different computers?

  Perform the following troubleshooting steps:

  Method: 1

  Configure the computer to clean boot and check how it works.

  To configure the computer clean boot, follow the steps in the below link:

  How to perform a clean boot

  Note: After checking in the clean boot, follow step: 7 article to reset your computer to normal startup.

  Method: 2

  Run the troubleshooter of material to find exactly the problem.

  Open the hardware and devices Troubleshooter

  Method: 3

  Also, proceed as shown in the following link.

  Hardware devices do not work or are not detected in Windows

  Method: 4

  I suggest you to update the drivers and check how it works.

  Updated a hardware driver that is not working properly

• Keyboard and mouse do not work on startup.help

  Keyboard and mouse are unresponsive at startup... help

  Hello

  Please write in the Microsoft Community Forums.

  I understand that the mouse and keyboard do not work to start the computer.

  Let me go ahead and help you with the issue.

  It would be more useful, if answering these questions:

  1 have you ever try to use different mouse and keyboard on the computer?

  2. What is the brand and model of the mouse and keyboard?

  3 did you do changes on the computer before the show?

  I suggest you follow the provided methods to solve the problem:

  Method 1: Start in Safe Mode:

  http://www.Microsoft.com/resources/documentation/Windows/XP/all/proddocs/en-us/boot_failsafe.mspx?mfr=true

  If the problem does not persist in safe mode I suggest you perform the clean boot:

  Method 2: run the clean boot:

  Perform a clean boot to determine if any 3rd party service is causing the issue:

  http://support.Microsoft.com/kb/929135

  Note: After you perform troubleshooting steps to clean boot, follow the steps in the link to start the computer to Normal startup mode.

  Method 2:

  Run the fix it and check.

  Hardware devices do not work or are not detected in Windows

  http://support.Microsoft.com/mats/hardware_device_problems/en-us

  Method 3:

  Mouse, touchpad and keyboard with Windows problems

  http://Windows.Microsoft.com/en-us/Windows/help/Mouse-touchpad-and-keyboard-problems-in-Windows

  If you need help with the Windows operating system, just tell me and we will be happy to help you.

• Windows 7 - USB keyboard and mouse do not work once Windows starts

  The following happens occasionally:

  The keyboard works perfectly in the BIOS, the post OFFICE and when the Windows 7/64 Ultimate starts (I can tell the [Numlock] led shines). But when you see the Windows login screen, both, USB keyboard, USB mouse and stop working.

  I can say this from the [Numlock] LEDS go off and, mouse and keyboard, does not.

  There is no discernible specific deadline. Even wait minutes does not get the mouse or the keyboard back from work. In this case, the only way to get both mouse and keyboard, back from work is to reset the machine.

  I noticed this strange behavior with several keyboards, mice and different motherboards. So, it doesn't seem to be a problem related to a particular device.

  Independent since I also noticed the following:

  • I am currently using a card mother GIGABYTE Z68XP-UD3-iSSD. If I activate XDR (caching system with the small SSD disk) then Windows 7 starts up very quickly but keyboard and mouse get disabled for about 5 seconds when the login screen appears.
    .
  • During the installation of Windows, the keyboard rarely has not activate during the POST at all.

  I noticed that several people share the same problem. Is this an inherent problem USB HID? Or is there a bug in Windows that should be fixed?

  Hello

  This might be a question of power, where Windows is shutting off the power to your USB ports. Try this:

  Open the Device Manager
  Click on the tree "Universal Serial Bus".
  For each "USB root hub" do the following-
  Right-click on 'USB hub root'
  Select Properties
  Click the power management tab
  Make sure that the box "Allow the computer to turn this device to save power" is NOT checked.

  Try restarting now. If all goes well, that will take care of the issue.

• Microsoft WIRELESS 3000 keyboard and mouse do not work.

  I bought a set with wireless keyboard and mouse and even pretend to be plug-and-play, I couldn't make me work.

  What should I do

  Reference is Microsoft WIRELESS 3000

  Thank you

  Original title: keyboard and wireless mouse

  I'm still using keyboard and mouse cables so I'm not sure, but this help - http://support.microsoft.com/kb/838398/en-us , he mentions "Microsoft Wireless Keyboard 3000" in the list "applies to. At least, it can give you some advice. Also, If your kit is in this list - http://www.microsoft.com/hardware/en-us/downloads#keyboard - it seems that type/etc. Intelli point software is here.

  I hope someone else can "chip" with a response if the foregoing is of no use.

• computer does not work properly after the update, because the screen is black.

  Advice please! :-(

  After an update there about 2 months, my computer has never worked properly after that I turned it back. My windows start page is longer there. My screen is black. The words are only in white and fluorescent yellow...

  The only way I can go online to find Norton (is always at the bottom of the black screen) and go to help. I can get a search bar like that. Almost as if this black screen hides everything below.  Computer is 13 months old.

  My internet provider says it isn't them. Gateway said it's not my computer so idk what happened after this update.

  Any advice would be so appreciated.

  Thank you.

  Hi Patty,.

  Welcome to the Microsoft community. I would be grateful if you can answer these questions.

  1. You have installed the latest drivers for Windows 8?
  2. What is the model number for Gateway computer?

  If you get a black screen after upgrade to Windows 8, it might be due to an outdated or incompatible graphics card driver. Update to the latest version of the display driver should fix this.

  Try to remove all external devices connected to the computer and then try to start the computer and check if it works. Follow these methods and check if that helps:

  Method 1: To resolve this problem, update the Gateway website. video card driver

  Step 1: Check out these Microsoft items for additional reference:

  Download and install the drivers

  http://Windows.Microsoft.com/en-in/Windows-8/all-drivers

  Step 2: If you are not able to find drivers for Windows 8 to HP support. Try to install the graphics drivers in compatibility mode and check:

  Download your applications and devices in Windows 8.1

  http://Windows.Microsoft.com/en-in/Windows-8/get-apps-devices-working

  If the problem persists, proceed to the next method.

  Method 2: I suggest to follow the suggestions provided in this Microsoft KB article and check if this can help:

  Windows 8 starts with a blank screen after a standard or hibernation

  http://support.Microsoft.com/kb/2756559/en-us

  See also the suggestion provided by Scott (owner of Forum) from this thread and check if this may help.

  http://answers.Microsoft.com/en-us/Windows/Forum/windows8_1-performance/black-screen-when-logging-into-Windows-80-or/93bb4530-C31C-4a2d-91e6-7ec2fc420379

  I hope this helps. If you need help with Windows, let us know and will be happy to help you.

• the trackpad is not working properly after the update to 10.11.4

  Hello

  I've updated my mac pro to the latest OS. However, the trackpad does not work correctly. Sometimes he strives to move the arrow but double click, drag, and all other actions do not work properly.

  Can someone help me out here? Is there a way to reactivate the trackpad or update driver for the trackpad.

  The trackpad is build-in bluetooth no one.

  Thank you

  There are two main troubleshooting steps I suggest to complete to start troubleshooting your touchpad is not responding. These steps are reset of memory NVRAM and the SMC on your Mac and the instructions for each can be found in the articles below.

  How to reset the NVRAM on your Mac - Apple Support

  Reset the management system (SCM) controller on your Mac - Apple Support

• All my USB ports are disabled; keyboard and mouse do not work, can not navigate to reactivate their?

  After installing Java rebooted my system update, while booting it showed Eroor message 'BootMGR' missing, disabled bymistake USB ports, now my keyboard & mouse not working does not help?

  Hi Abhi SR,

  ·        How do you disabled the USB ports?

  ·        What you did to fix the "BootMGR" error missing?

  If you have disabled the USB ports in the BIOS (Basic Input Output System), you will need to use a PS2 Keyboard and enter the BIOS for their re help.

  Note: Changing the BIOS / chipset can cause serious problems that may prevent your computer from starting properly. Microsoft cannot guarantee that problems resulting from the configuration of the BIOS/chipset can be solved. Changes to settings are at your own risk.

  Hope the helps of information. Please post back and we do know.

  Concerning
  Joel S
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think.

• Computer laptop keyboard and mouse does not work (updated Bios and took the batttery)

  I have HP G60-530US.
  
  I read all the posts that talked about updating the BIOS and then by doing a hard reset by removing the power cable and speaking on the battery and then hit the power button for a minute or simply to leave the computer for several minutes.
  
  A lot of people seems to have solved their problems.  Not me.
  
  I updated the BIOS and also did the hard reset like 10 times.  What other options are there?
  
  I have Windows 7-64 bit.  This problem occurred after I did the updates windows 11/04/13 or 12/04/13.
  
  Mouse power switch and the power button wifi button keys are the only ones that seem to work.

  Hello

  Go back to the device, right click on the Device Manager and select uninstall - when it is finished, restart the laptop.

  Any change?

  Kind regards

  DP - K

• Keyboard and mouse do not work

  I have a HP Media Center M7100e.  I have just completed a system recovery. After reboot, the screen indicates that I click next to complete the installation.  The mouse and keyboard do not work.  Work on the initial startup of hp screen, but are disabled.

  Please provide a solution.

  Thank you

  Ron

  OK... well., his back to recovery seems to be suspended.

  Here is the HP recovery troubleshooting document:

  http://support.HP.com/us-en/document/bph07144

  In this document are States:

  Recovery takes too long

  If your computer stops responding after using the recovery program, follow these steps:

• Devices may not work properly after the upgrade

  While trying to update, I received this message:
  "These devices does not work after the upgrade.
  Before the upgrade, we recommend that you update the drivers for those devices.
  Cancel the upgrade, open Control Panel and search for
  "update device drivers", or select the instrument manufacturer
  Web site to search for updated drivers.
   
  Storage controllers: controller IDE ASZE9NGB

  I searched Google, Bing and Microsoft and... nothing. Please help me! Thanks in advance!

  This diagnosis you have done to date?
   
  Did you look in Event Viewer?
   
  Error messages?
   
  Please provide details about your current problem.

  We are better able to help you if you help by providing us with as much information as possible...

  Suggestions for asking for help on a site.

  http://support.Microsoft.com/kb/555375

  http://www.CatB.org/~ESR/FAQs/smart-questions.html

  http://answers.Microsoft.com/en-us/Windows/Forum/windows_other-windows_update/what-information-to-post-in-the-Windows-Update/1467f44b-ee27-4F7D-98d7-f1c4b35b3395