Keyboard and mouse do not work on startup.help

Keyboard and mouse are unresponsive at startup... help

Hello

Please write in the Microsoft Community Forums.

I understand that the mouse and keyboard do not work to start the computer.

Let me go ahead and help you with the issue.

It would be more useful, if answering these questions:

1 have you ever try to use different mouse and keyboard on the computer?

2. What is the brand and model of the mouse and keyboard?

3 did you do changes on the computer before the show?

I suggest you follow the provided methods to solve the problem:

Method 1: Start in Safe Mode:

http://www.Microsoft.com/resources/documentation/Windows/XP/all/proddocs/en-us/boot_failsafe.mspx?mfr=true

If the problem does not persist in safe mode I suggest you perform the clean boot:

Method 2: run the clean boot:

Perform a clean boot to determine if any 3rd party service is causing the issue:

http://support.Microsoft.com/kb/929135

Note: After you perform troubleshooting steps to clean boot, follow the steps in the link to start the computer to Normal startup mode.

Method 2:

Run the fix it and check.

Hardware devices do not work or are not detected in Windows

http://support.Microsoft.com/mats/hardware_device_problems/en-us

Method 3:

Mouse, touchpad and keyboard with Windows problems

http://Windows.Microsoft.com/en-us/Windows/help/Mouse-touchpad-and-keyboard-problems-in-Windows

If you need help with the Windows operating system, just tell me and we will be happy to help you.

Tags: Windows

Similar Questions

  • System recovery: keyboard and mouse do not work

    HP 300-1025, Win7x64. Trying to do a restore of system of hard drive or CD, takes 3 to 6 hours to charge Cyber utility, but equipped with standard wireless keyboard and mouse do not work and can not select the option to retrieve!  Tried to use the wired keyboard/mouse but still not recognized. Help!

    Reinstall the RAM chips after contacts with cotton cloth to remove the accumulation of such static recommended by HP TotalCare. System load of Cyberlink, repaired Win7 and back to normal.

  • My keyboard and mouse do not work. Can't click or type anything.

    Original title: keyboard and mouse

    Hello, my keyboard and mouse don't work I can get on at the office but can't click on what whatsoever as the two keyboard and mouse do not work I tried the BIOS but still couldn't have tried different keyboards and mice, and they do not work or do not know what to do please help

    Hello Shirley,

    ·         Have you checked if the same keyboard and mouse work on other computers?

    ·         Are these PS/2 or USB devices?

    ·         You did changes to the computer before the show?

    Method 1: Try to connect the keyboard and mouse even to another computer to see if they work.

    Method 2: If they are PS/2 devices, then try to connect to USB devices to check for the issue or vice versa.

    Report of the results.

  • Keyboard and mouse do not work when connecting

    I have windows 7 and ubuntu 9.10 "multiboot". He had been working well, until I rebooted. I had just done a WinPE boot drive, and I wanted to test it.

    Now the keyboard and mouse do not work on screen or login in safe mode.

    Help, please

    LKGC?

  • Keyboard and mouse did not work properly after the service pack 2 update

    key Board runs very slowly and mouse runs through the screen when it is used. Acer Aspire 5050-3371 came with Vista home

    Hello

    Do you use a touchpad or mouse wired / wireless?

    Your laptop is connected with laptop keyboard?

    I suggest you to check if the keyboard and mouse work will find in safe mode. Follow the steps that will help you perform the following checks:

    Method 1

    a. restart the computer.
    b. start typing the F8 key.
    c. you get early boot option window.

    For more information, see: the boot advanced (including safe mode) options

     

    After the entry into SafeMode Log in your user account and check if the keyboard and mouse are working.

    After you perform method 1 Troubleshooting and if you find the keyboard and the mouse does not work correctly then you can perform the following procedure.

    Method 2:

    You can also perform the clean boot and check if you are able to start successfully. Clean boot will start Windows Vista by using a minimal set of drivers and startup programs and helps eliminate conflicts of third party software.

    The following link has steps showing how to perform the clean boot: http://support.microsoft.com/kb/929135

    Note: Please make sure that the computer is configured to start as usual according to step 7 of the article: how to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7:http://support.microsoft.com/kb/929135.

    Hope the helps of information. Please post back and we do know.

  • All my USB ports are disabled; keyboard and mouse do not work, can not navigate to reactivate their?

    After installing Java rebooted my system update, while booting it showed Eroor message 'BootMGR' missing, disabled bymistake USB ports, now my keyboard & mouse not working does not help?

    Hi Abhi SR,

    ·        How do you disabled the USB ports?

    ·        What you did to fix the "BootMGR" error missing?

    If you have disabled the USB ports in the BIOS (Basic Input Output System), you will need to use a PS2 Keyboard and enter the BIOS for their re help.

    Note: Changing the BIOS / chipset can cause serious problems that may prevent your computer from starting properly. Microsoft cannot guarantee that problems resulting from the configuration of the BIOS/chipset can be solved. Changes to settings are at your own risk.

    Hope the helps of information. Please post back and we do know.

    Concerning
    Joel S
    Microsoft Answers Support Engineer
    Visit our Microsoft answers feedback Forum and let us know what you think.

  • Windows 7 - USB keyboard and mouse do not work once Windows starts

    The following happens occasionally:

    The keyboard works perfectly in the BIOS, the post OFFICE and when the Windows 7/64 Ultimate starts (I can tell the [Numlock] led shines). But when you see the Windows login screen, both, USB keyboard, USB mouse and stop working.

    I can say this from the [Numlock] LEDS go off and, mouse and keyboard, does not.

    There is no discernible specific deadline. Even wait minutes does not get the mouse or the keyboard back from work. In this case, the only way to get both mouse and keyboard, back from work is to reset the machine.

    I noticed this strange behavior with several keyboards, mice and different motherboards. So, it doesn't seem to be a problem related to a particular device.

    Independent since I also noticed the following:

    • I am currently using a card mother GIGABYTE Z68XP-UD3-iSSD. If I activate XDR (caching system with the small SSD disk) then Windows 7 starts up very quickly but keyboard and mouse get disabled for about 5 seconds when the login screen appears.
      .
    • During the installation of Windows, the keyboard rarely has not activate during the POST at all.

    I noticed that several people share the same problem. Is this an inherent problem USB HID? Or is there a bug in Windows that should be fixed?

    Hello

    This might be a question of power, where Windows is shutting off the power to your USB ports. Try this:

    Open the Device Manager
    Click on the tree "Universal Serial Bus".
    For each "USB root hub" do the following-
    Right-click on 'USB hub root'
    Select Properties
    Click the power management tab
    Make sure that the box "Allow the computer to turn this device to save power" is NOT checked.

    Try restarting now. If all goes well, that will take care of the issue.

  • Microsoft WIRELESS 3000 keyboard and mouse do not work.

    I bought a set with wireless keyboard and mouse and even pretend to be plug-and-play, I couldn't make me work.

    What should I do

    Reference is Microsoft WIRELESS 3000

    Thank you

    Original title: keyboard and wireless mouse

    I'm still using keyboard and mouse cables so I'm not sure, but this help - http://support.microsoft.com/kb/838398/en-us , he mentions "Microsoft Wireless Keyboard 3000" in the list "applies to. At least, it can give you some advice. Also, If your kit is in this list - http://www.microsoft.com/hardware/en-us/downloads#keyboard - it seems that type/etc. Intelli point software is here.

    I hope someone else can "chip" with a response if the foregoing is of no use.

  • Keyboard and mouse do not work

    I have a HP Media Center M7100e.  I have just completed a system recovery. After reboot, the screen indicates that I click next to complete the installation.  The mouse and keyboard do not work.  Work on the initial startup of hp screen, but are disabled.

    Please provide a solution.

    Thank you

    Ron

    OK... well., his back to recovery seems to be suspended.

    Here is the HP recovery troubleshooting document:

    http://support.HP.com/us-en/document/bph07144

    In this document are States:

    Recovery takes too long

    If your computer stops responding after using the recovery program, follow these steps:
  • Computer laptop keyboard and mouse does not work (updated Bios and took the batttery)

    I have HP G60-530US.

    I read all the posts that talked about updating the BIOS and then by doing a hard reset by removing the power cable and speaking on the battery and then hit the power button for a minute or simply to leave the computer for several minutes.

    A lot of people seems to have solved their problems.  Not me.

    I updated the BIOS and also did the hard reset like 10 times.  What other options are there?

    I have Windows 7-64 bit.  This problem occurred after I did the updates windows 11/04/13 or 12/04/13.

    Mouse power switch and the power button wifi button keys are the only ones that seem to work.

    Hello

    Go back to the device, right click on the Device Manager and select uninstall - when it is finished, restart the laptop.

    Any change?

    Kind regards

    DP - K

  • Keyboard and Mouse/touchpad not working not not @ simultaneously.

    Earlier tonight while playing Guild Wars 2 I move my PC with the num pad and try to use the mouse to get a better view. The mouse works for about 5 - 1.5secs before locking and I have to release the buttons on the keyboard until the mouse is moved again.

    Now before you ask this same problem occurs when in windows.

    Update to the latest drivers.

    Envy of HP DV7 - 7212nr - no hardware changes.

    FIXED BY me with 3 minutes of google.

    http://en.kioskea.NET/forum/affich-217981-cannot-move-mouse-while-typing

  • Keyboard and mouse does not work / computer does not start

    I have a HP Pavilion a6403w that my daughter uses to the school. One day, the computer stopped boot-up.

    I get to the blue screen to choose (F10 = Setup) ect... The only key that seems to work at all is the F-10. If I press it, the computer responds by indicating it's to enter the configuration mode (but only if I press it very shortly after you turn on the machine), but the computer is hang.

    I can't get into safe mode.

    I put the recovery disk and turn on the machine, but nothing.

    I'm at a loss... any help would be great!

    Thank you.

    Stick with the HARD drive. Ask them to send it to you.

  • When I start my laptop, I get the screen of my password, however, my keyboard and mouse do not work

    What I have to do. I ahm runing a HDD test through the Setup utility. Error of a hard drive failure. Does this mean that I lost everything on my computer? I need to replace the hard drive?

    HP G60 laptop

    p/n nbo41ua #aba

    You can take it to a repair center and they will return for you. You can also remove the hard drive and connect it to another computer to back up data (recommended for pros).

    If you have a high-capacity USB flash drive or external hard drive, you may be able to use the Recovery Manager HP back up files. You must press F11 when the computer is turned on (when you see the HP logo) to enter the Recovery Manager.

    There is no guarantee that all or part of your data can be saved from the HARD part is defective drive... Just try to do the first chance you get.

  • Boot Camp keyboard and trackpad will not work. They do in Fusion

    Hello

    I have a problem with my VM ware / boot camp of activation. I have a Boot Camp partition on my Macbook Pro. I am able to boot the disc using the fusion, but when I try to use Boot Camp coming to the windows activation screen and my keyboard and mouse do not work so I can't press the button to continue. I tried to boot into safe mode on boot camp and the keyboard and mouse are not recognized either. I tried to plug in a keyboard and a USB mouse generic and is not no longer works. I am running XP pro (not OEM version).

    Does anyone have any suggestions on a cure?

    Hi tsugua,

    This sounds like it may be more than one Apple, or Microsoft problem. However, my recommendation would be to ensure that the leopard drivers have been properly installed. To install the insert drivers your Leopard installation disc and run the setup.exe if is not autorun. So, make sure you run software updates of the Mac OS to ensure you have the latest version of the Bootcamp drivers.

    Let me know if this helps.

    Eric

  • Keyboard and Touchpad do not work on my Samsung laptop.

    Original title: help

    keyboard and touchpad do not work in my computer samsung laptop... can you help me how to activate it? / Thank you

    Thanks for your reply. I did refresh the system and its working now. TNX again...

Maybe you are looking for

  • format or initialize the new camera card

    It should be pretty simple, and I'm sorry to ask, but... I'm trying to import pictures from a new card in the camera, and Mac Book cannot read the card and ask to initialize it. How can I do? Thank you. Marco.

  • When you order a laptop, is an included AC adapter?

    I'm new to the laptop market, and I will soon order a Y50. I have a very simple question: when I order this laptop, there will be an AC adapter included or do I have to order the 135W AC adapter for an additional amount of $85? I just want to know if

  • Convert String to Decimal for Zigbee on noncommunicable diseases

    Hello A brief overview of what I'm trying to do: I have a zigbee radio, attached to an AD1216 Committee of noncommunicable diseases. I also have an other zigbee hung as a serial in my computer. I need to send a write command from decimal number to th

  • HP Officejet 7110 shortcut does not open

    I have a very frustrating problem. My HP Officejet 7110 shortcut does not open when I try to open it. As a result, I can't check my ink level, etc.. I uninstalled the printer 5 times driver and reinstalled as USB or wireless or even offline, I disabl

  • Scheme of work

    The scheme of work should point the schema FDMEE installation/configuration or the schema of the source system, in this case the EBS GL.Thank youPR