Keyboard does not work after automatic update

I have a HP Pavilion g6-2293sa Notebook PC, which itself updated automatically last week and thus the keybard has stopped working completely.

I have reset the PC to an earlier point of time, but that did not help.  Help topics in HP suggest to uninstall my River of keyboard, which I did, and then by downloading "original drivers" - but this does not come up as an option on the download page.  Similarly, there is no update available under the link of the driver - keyboard, mouse and input devices .

It feels like this should be a relatively simple download, but maybe I just can't find the right method?  I would be extremely grateful for any help or advice!

Thanks in advance.

Hello

The keyboard driver is actually provided by the operating system, no additional download is required - try the following.

Shut down the laptop, unplug the AC adapter and then remove the battery.  Press and hold the Power button for 30 seconds.  Reinsert the battery and plug in the AC adapter.

Start Notepad and let Windows load completely - any changes?

If this isn't the case, restart the laptop and tap to the ESC key, once he starts to restart to launch the Start Menu, and then select f10 to open the bios menu.  Press f5 to load the default values (sometimes it's f9, but the menu below indicates the correct key), use the arrow keys to select 'Yes' and press ENTER.  Press f10 to save the setting and still use the arrow keys to select 'Yes' and press on enter.

Kind regards

DP - K

Tags: Notebooks

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