Keyboard for blackBerry Smartphones stuck in portrait mode when writing and reading messages

Hi all

I really hope you can help me solve my problem. Since a few days, my keyboard is stuck in portrait mode when I'm in the Messages menu. No matter what I do, it cannot switch to see the landscape. I tried to rotate in all directions, but without success. Apart from the Messages menu, the keyboard orientation changes as it should. But at the time wherever I press the Messages button, the display immediately switches to portrait. Apparently I blocked it somehow, but I can't unlock it now. I tried all the options, I changed the sensitivity of the change of the screen, but nothing. It's really boring to write e-mail messages using a SMS keyboard. Can someone give me advice how to restore the display of the landscape keyboard?

Thank you very much in advance.

Hi and welcome to the Forums!

Whenever random strange behaviors creep, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

Best!

Tags: BlackBerry Smartphones

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