Keyboard-mouse 5188-6816: is a replacement USB connector for a keyboard 5188-6816

Keyboard-mouse 5188-6816 has stopped working.  The "connect" to connect the keyboard and mouse to the USB connector no light no more on the USB connector.  Technical support said I had to replace the USB connector.  Are offered through HP?  How can I find one?

Your 2.4 GHz wireless keyboard mouse combo is not delivered with a usb cable.

It uses a usb dongle which connects the keyboard and mouse to the PC destop wireless.

You can't buy a replacement dongle.

A wireless dongle is coded permanently to the pairs of keyboards and mouse at the plant combos.

Your technical support must have told you that.

If your keyboard was bluetooth it would have been a different story and a generic Bluetooth dongle replacement could have been bought.

Tags: HP Desktops

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