Keyboard no longer works in Windows 8

I have a HP pavilion G6 C0Y35EA #ABU model number. I got an automatic update of Windows 8 and my keyboard stopped working immediately after.

I checked Device Manager and it says it has no keyboard and gives a code of C24.

If I go into the installation program until Windows keyboard works fine so I know this isn't a hardware problem.

Any advice please know how I can get my keyboard works in windows again?

Thank you

Hello

Try the following.

Open windows control panel, open Device Manager, expand keyboards, right click on the device showing the rror code and select uninstall.

When done, shut down the laptop - it by holding down the button SHIFT left click Shutdown to temporarily prevent a hybrid boot.

Then disconnect the AC adapter and then remove the battery.  Press and hold the Power button for 30 seconds.  Reinsert the battery and plug in the AC adapter.

Robinet tap away at the key esc that you start the computer to launch the Start Menu, and then select f10 to open the bios menu.  Press f5 to load the default values (sometimes it's f9, but the menu below indicates the correct key), use the arrow keys to select 'Yes' and press ENTER.  Press f10 to save the setting and still use the arrow keys to select 'Yes' and press on enter.

Kind regards

DP - K

Tags: Notebooks

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