Keyboard WiFi connect and start over, intermittent stop

I have a 'Maverick' OS X IMac desktop computer 10.9.5, 2.7 GHz core i5 processor.

When I want to enter my password to start the computer, my WiFi connected keyboard does not work. I tried everything, change batteries, computer downtime, change keyboard WiFi, etc, sometimes it works again, so it doesn't work anymore, intermittent problem. There is no problem when I connect a USB keyboard. Can anyone help?

Hello Pierrette45,

Thank you for using communities Support from Apple!

Leave your post, it looks like you have a problem with your wireless keyboard does not. I also understand that you have completed a ton of fun troubleshooting. One thing I would look for in this situation is a potential cause of the interference of the signal as described in the following article.

our mouse or keyboard intermittently not responding

Follow these steps if your mouse or your keyboard sometimes stops responding temporarily.

Click or press a key

  • Click on the mouse or trackpad, or press a key on the keyboard to reconnect the device to the computer. It may take a while for the device to respond.

Search for interference of signals

  • Wireless networks that operate on 2.4 GHz can cause interference. Move base stations of phone wireless, microwave ovens and other appliances of 2.4 GHz far your Mac if you suspect interference.
  • Keep devices wireless to 10 meters (30 feet) of your Mac.
  • Avoid putting metal objects between your wireless device and your Mac.

If your Apple wireless mouse, keyboard or trackpad doesn't work as expected - Apple Support

See you soon!

Tags: Mac

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