L0D20EA #ABU: unknown device - ACPI\HPQ6007 * HPQ6007

My laptop HP Envy native with Windows 8.1 installed.

After reading this forum, I installed Windows 7 Professional successfully.

A problem I had was that I'm ill ' nt get the driver HP Ethernat to install, I worked around this by using a modem USB wirelles connection and downloaded the Microsoft Ethernet driver, that seems to work in contrast to the driver Ethernet HP.

The other problem I have is that the Device Manager still shows a unknown device, and make a search on the HP site does not solve this problem. The details of the unknown device are as in the area of topic here above.

Device Manager says no driver file is necessary or were shipped on this unit.

Hello

The hardware for HP 3D DriveGuard id - try the version at the following link.

http://ftp.HP.com/pub/SoftPaq/sp71501-72000/sp71811.exe

If the foregoing does install correctly, try the earlier version below:

http://ftp.HP.com/pub/SoftPaq/sp67001-67500/sp67280.exe

Kind regards

DP - K

Tags: Notebooks

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