L300-147 DVD/CD drive not working - can't read DVD or CD, or CD ROM?

I can open and insert a DVD/CD/CD Rom very well, and the light returns when it is inserted. some noises - but then nothing happens.

laptop is brand new. what I have to install something to make the reader work? or am I missing something?

Thanks for the tips!

Have you installed a software? iTunes or similar? These programs may cause problems with optical drive filters in the registry.

Try this fix to delete the upperfilters and lowerfilters:
http://support.Microsoft.com/default.aspx?ID=314060

Tags: Toshiba

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