Lack Win8.1 drivers for HP 250 G3

Hello!

I bought a new laptop

Model: HP 250 G3

Product number: J7V52PA #ACJ

Currently, it does not detect the CD/DVD drive. Surprisingly, I used the CD/DVD just two days ago.

Under Device Manager, it is to show that the registry is damaged or the driver missing for the following:

1 hp CDDVDW SU-208FB

2. PCI device

3. SM BUS controller

I have attached the screenshots here:

Please, can you help me find a solution?

PS: The only change that was filed after the CD drive, I used the last time was that I uninstalled iTunes 12.x and reinstalled iTunes 10.x (decommissioned)

Thank you

Hello:

You need these drivers to the smbus and dev PCI:

http://h20564.www2.HP.com/hpsc/SWD/public/detail?sp4ts.Oid=6732463&swItemId=ob_130504_1&swEnvOid=4158

http://h20565.www2.HP.com/hpsc/SWD/public/detail?sp4ts.Oid=5449369&swItemId=ob_126593_1&swEnvOid=4158

Now the DVD drive has a problem...

Please try each of the troubleshooting steps, 2, 3, 4 and 5 from the link below.

http://support.Microsoft.com/kb/314060

Normally the #3 or #5 will fix the problem, but #2 is the easiest to try first.

Tags: Notebooks

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