Laptop 15 - f010wm: computer won't turn does not on

Laptop turns on but, to the black backlit screen. I press f2 at high startup and run the system check. This is the result I get. Failure ID 935754 - 7B77J9 - MFPV7F - 60UV03. Product ID J8A22UA #ABA. Hard drive 1. The laptop is only 3 months old. Never used until the day of Christmas 2014. I'd hate to think that it is a defective hard drive only an old HP product of 3 months.

Hello

This means that the hard drive is failing / failed. Try to save your data by this outgoing and connection to another PC with SATA USB adapter.

HP would replace free of charge if you are under warranty.
http://h10025.www1.HP.com/ewfrf/wc/weInput?cc=us&LC=en

If you did not already create USB recovery, you must order from HP.
http://support.HP.com/us-en/document/bph07143

http://WWW8.HP.com/us/en/contact-HP/WW-contact-us.html

Concerning

Visruth

Tags: Notebooks

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