Laptop Compac XL580EA #ABT can't do a repir for the operating system disk

Hello

A problem in the operating system is causing a problem with Microsoft office.

Attempted to create a repair disk, get an error: 0 x 80070057.

When I called HP customer service and asked for help in getting a disc, the F11 recovery has also not worked, I was informed by the representative I was road and it is out of line to ask.

Please help :-(

Thank you

Jasmine

Hi Jasmine,.

You can buy a recovery disk set of HP or an HP partner online.

You should try to run the windows system file checker.

Go to a command prompt and type sfc/scannow. Let it run until the end replaced and Windows system file checker instect will all the files he found to be corrupt or otherwise damaged.

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