Laptop Compaq CQ58: LAN Ethernet does not work after the upgrade to windows 8.1

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• Want to dv6 Notebook PC 7226nr: scan fingerprint hp simplepass does not work after the upgrade to windows 10

  My HP SimplePass fingerprint reader does not work after the upgrade to Windows 10.  Is there a fix for this yet?

  I thought about it.  The upgrade to Windows apparently damaged 10 HP SimplePass software.  Once I uninstalled and reloaded the program, everything started working.

• Re: Satellite A500 - FN key does not work after the upgrade to Windows 7

  Hello
  The FN key does not work even if I have (Toshiba Value added Package) and (toshiba flash Cards help).
  Happened after the upgrade to Windows 7 and using the upgrade CD to retrieve all of the tools and utilities.

  Satellite A500 - 134

  Try restarting Flash cards.
  Start > all programs > Toshiba > utilities > restart Flash cards.
  After doing this press FN button several times.

• the Lenovo g500 mouse does not work after the upgrade to windows 8.1

  I recently upgraded my g500 windows 8 for winows to 8.1. But ever since then, my mouse does not work and the keyboard works only after standby. I tried to restore the default settings, but that didn't help. What can I do to fix this?

  Hello

  If the system is still under warranty,

  I suggest that to call a repairman,

  If this isn't the case, you can try to check the keyboard and the Touchpad connection.

  You can consult this service manual

  http://download.Lenovo.com/consumer/mobiles_pub/lenovo_g400g500g405g505g410g510_hmm.PDF

  Hope this helps

  See you soon!

• HP ENVY 15-k203tx: brightness keys does not work after the upgrade to windows 10

  Hello.

  I am using HP ENVY 15-k203tx and I have NVIDIA GeForce GTX 850 M
  I recently upgraded the operating system of windows 8.1 to windows 10
  Brightness shortcut keys do not work
  
  All the drivers are up to date.
  
  PnP monitor is also activated. What should I do?

  

  Hello

  You laptop has Intel/Nvidia switchable graphics and search RTA the screenshot, it does not resemble the driver Intel is installed.

  Try the following.

  Download driver Intel HD Graphics on the following link and save it in your downloads folder.

  http://ftp.HP.com/pub/SoftPaq/sp72501-73000/sp72810.exe

  Once complete, download and reinstall the Chipset driver from the link below.

  http://ftp.HP.com/pub/SoftPaq/sp72001-72500/sp72043.exe

  When it's over, don't reboot not the laptop that you are prompted, rather open your download folder, right-click on the Intel HD Graphics package and select "Run as Administrator" to launch the installation.

  Once this done, reboot the laptop and let Windows load completely for a few minutes before checking.

  Kind regards

  DP - K

• Envy 15 j139tx: fingerprint does not work after the upgrade to windows 10

  I have improved my ENVY 15 NoteBook Windows 8.1 for windows 10 j138tx. But after the upgrade of my fingerprint also does not work. I have updated software driver and it shows as follows.

  

  And the unit is also working (it is said ;-))

  

  But I can't add my fingerprint in sign in option. It does'nt allow me to set up.

  

  And when I open simple passage, it shows me after the error message.

  

  can someone please help me to reactivate it?

  Hello

  Open windows control panel, open programs and features, make entry for HP SimplePass right click and select uninstall.

  When this has completed, restart the laptop.

  When windows has reloaded, download the version of HP SimplePass on the following link and save it in your downloads folder.

  http://ftp.HP.com/pub/SoftPaq/sp71501-72000/sp71729.exe

  Once the download is complete, open your downloads folder, right click on the installer SimplePass and select "Run as Administrator" to launch the installation.

  Once again, when this has completed, restart the laptop.

  When windows has reloaded, open windows control panel and on the top right, next to the display by: select "large icons".  The new layout, select the HP SimplePass entry and see if you can set your footprint digital log - on.

  Kind regards

  DP - K

• HP Probook 6465b: Broadcom 4313gn does not work after the upgrade to Windows 10

  My laptop is HP Probook 6465b (model 2012) it came with Win 7 Pro pre-installed.

  I upgraded Win 10 and after that a Wi - Fi connection does not work. Then I tried the new facility, but it's the same thing.  I have come back to Win 7, but I would like to upgrade Win 10 if I can get the WiFi adpter for work.  My laptop otherwise works fine and it is not that old so I am confused why this wi - fi adapter gives me grey hair.

  Here is what happened:

  Just after upgading wi - fi works very well until the first stop. After reboot, free WiFi does not work and there is no wi - fi adapter in Device Manager. However, it's there, but it is hidden.

  I tried freezing and relocation of the map and I downloaded the latest drivers from HP Support, but I can't get the adapter to work.

  To get the internet to work I plugged USB wi - fi adapter and suddenly the WiFi Broadcom card started working also. She even worked after unplugging the wi - fi USB adapter but after reboot internal wi - fi adapter was missing again well (hidden and does not), it is too compligated to do each time and she even does not work every time, just every now and then.

  Any suggestions?

  pavis

  Please install the driver it works with the Windows 10

  WLAN

  Qualcomm Atheros QCA9000 series Bluetooth 4.0 + HS driver

• Mouse does not work after the upgrade to Windows 7.

  I recently installed Windows 7. All right, except that my mouse does not work. I tried several types: series, USB, PS/2 and wireless. I even bought a Microsoft Mouse, but while the keyboard is very well the mouse still won't play.

  Hi Jollydiver,

  Thanks for posting. You will need to contact HP to see if there is a driver available for Windows 7 chipset.

  I hope this helps! Shawn - Support Engineer - MCP, MCDST
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think

• Micro does not work after the upgrade to windows 8

  Hello

  Today I have upgraded to Windows 8 Pro and spoke with my friend while he was installing/downloading. My audio and microphone worked perfectly, but when Windows 8 was installed, I called him on the steam and Skype, and he couldn't hear me. My volume is also extremely low, and I hear a hum, like a working machine, all the time. I have a headset Steelseries Siberia V2, and I realized that it is a software problem (I tried to use my headset on different pc and it worked everywhere else, except for my office). The microphone is visible in 'Her' where it is simply called 'High Definition Audio'.
  I don't really know what to do and I searched on the web every day, but none of the solutions have worked so far.
  My PC is an Acer Predator G3620 i7
  
  (If you need additional information, just tell me)
  Most often when a device does not work, it is because the driver is damaged. Re-install a new copy should help

  http://Windows.Microsoft.com/en-us/Windows7/update-a-driver-for-hardware-that-isn ' t-work correctly? SignedIn = 1

  http://captaindbg.com/how-to-update-drivers-on-Windows-7/

• Audio drivers does not work after the upgrade to Windows 7 on Windows 8? Try this!

  If you're having audio problems with Windows 8 does not, I would recommend reinstalling the drivers from the swsetup folder. I've seen this work with some laptops, but your results may vary.

  1. go to your C:\ folder and search for "swsetup" and select this.

  2. once in this folder, find the folder "drivers" and select the "audio" folder

  3. once in the folder audio, we are looking for the file "setup.exe".

  4. select it and run it. Once completed, restart the computer.

  I hope this helps!

• Corsair Flash Voyager GT 32 GB USB 3.0 thumb drive does not work after the upgrade to Windows 8 Pro

  Hello

  Since the upgrade of my Windows 7 Ultimate SP1 x 64 Windows 8 Pro x 64, my Corsair travel GT 32 GB USB 3.0 Flash USB key no longer works when plug it into my USB 3.0 port on my laptop. I get an error that the "peripheral last USB connected to the computer has malfunctioned and Windows does not recognize it." I looked for someone with a similar problem and came across this answer:

  http://answers.Microsoft.com/en-us/Windows/Forum/windows_8-hardware/Sony-microvault-USB-30-8gb-thumb-drive-not-working/8815a9bd-ee62-41EC-8116-a2a03d6f2bbf

  I tried the solution (method 1) on this page, however, Windows reports that it was unable to solve the problem of equipment.

  Is there anything else I can try to solve this problem? The USB key works in the USB ports 2.0, and it worked in the USB 3.0 port when you run Windows 7 Ultimate SP1 x 64.

  Kind regards

  Andreas Ball

  Hey, I contacted Corsair about this, and they say that it's a driver problem in Windows 8 and I need contact my laptop computer manufacturer for the latest drivers for it, but even if my manufactuer are full steam advertising upgrades of Windows 8, they say they do not support it fully yet...

  The host controller my laptop use of USB 3.0 is 'Renesas Electronics USB 3.0 Host Controller'.

  Through Googling, I noticed others have had problems with this host controller in Windows 8, and I can't seem to find a solution for it yet.

  Unfortunately, windows 8 compatibility is not listed then try to install the installer of renesas usb 3.0 in windows compatibility mode 7.

  complete list of supported products and the operating system:

  http://eSupport.Sony.com/us/p/SWU-matrix.pl?upd_id=6382

  Renesas Electronics USB 3.0 Host Controller®
  http://eSupport.Sony.com/us/Perl/SWU-download.pl?MDL=VPCL213FXB&upd_id=6382&os_group_id=6

  Download here: http://s02.download.sony.com/US/pc/RNDUSB-00241028-0042.EXE

  What does this do?

  This utility installs the originally shipped version of Renesas Electronics USB 3.0 Host Controller driver.

  This driver also solves the yellow exclamation point error that can appear in the device as "Universal Serial Bus (USB) Controller" Manager that indicates that the driver is not installed for this device.

  The products and operating systems (view all...)
  Model:
  VPCL213FX/B
  Operating system:
  Windows® 7 64-bit

  IMPORTANT: This file is only for use with the identified models. Not all models are sold in all countries.

  Important notes

  During the installation of this file, be sure that you logged in as an administrator or as a user with administrative rights. To ensure that no other program interferes with the installation, save any work and close all other programs. The taskbar must be clear of applications before proceeding. It is strongly recommended that you print these instructions for reference during the installation process.

  Download and Installation Instructions

  To ensure that no other program interferes with the installation, save any work and close all other programs. The taskbar must be clear of applications before proceeding. Download RNDUSB-00241028-0042. EXE a temporary of the file or download directory (Please note this directory for reference). Go to the directory where the file was downloaded, and then double-click RNDUSB-00241028-0042. EXE file to start the installation. The "User Account Control" screen, click 'yes '. On the screen "Select Country", select the country for the installation and then click on "next". To the "Renesas Electronics USB 3.0 Host Controller version 2.0.26.0" screen, click "next". The "License" dialog box, read the contract, then, if you agree, click "I agree" to continue the installation. The "Complete" screen, click on "Finish". Installation of the Renesas Electronics USB 3.0 host controller is complete.

• touchpad does not work after the upgrade to windows 8.1 ScrollBar

  Hello

  I recently updraded my Sony Vaio VPCEH35EN to windows 8.1 Pro. Everything works fine and smooth, but is a question annoys me a lot. My touchpad scroll doesn't work at all. I have Alps pointing driver installed on my laptop, but it seems that this driver is not yet support windows 8.1. I also tried synaptics driver but still does not have in-depth touchpad scrolling.

  Can someone please suggest something?

  Hi kuberchib!

  After checking, it seems that there are still no drivers for the touchpad for Windows 8.1. Please check this page for updates about the drivers for the touchpad.

  -Tim

  bit.LY/LapMagWin

• brightness key does not work after the upgrade to window

  I have a laptop hp 2000 - 2d28tu... yesterday, I upgraded its window 8 to 8.1 .after that the brightness is not increased or decreased by using the shortcut keys. . can someone tell me what is the reason behind it and how to solve it.

  Hello:

  You will probably need to install the graphics driver if the brightness is stuck up and the Fn keys do not work to reduce the level of brightness.

  http://h10025.www1.HP.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-126704-1&cc=us&DLC=en&LC=en&OS=4158&product=5393385&sw_lang=

• Logitech USB mouse does not work after the upgrade to Windows 7

  I have a HP Pavilion DV6XXX laptop computer series (MS Vista Home Premium has been loaded from the factory), recently updated with Windows 7 Home Premium.  It is then this problem began.

  Wherever I am, everything I do (typing, surfing, reading) my cursor made a break of about 3 seconds, 26-28 seconds.  This interruption is making me crazy!  Everything what I'm typing, the cursor becomes unavailable for 3 seconds.  Everything I typed is gone.

  My laptop has a touchpad, but I use a Logitech USB mouse.  I can't disable my touchpad, but that does not change.  In addition, it is matter if I type or not: my cursor disappears for 3 seconds, 26-28 seconds.  I can sit and watch it.  I have disabled the touchpad, unplugged the USB mouse, find the updated HP drivers and Synaptics to nothing does not.

  Looking for other suggestions.

  Original title: cursor refreshes frequently

  Hello

   
  Thanks for posting your query in Microsoft Community.
   

  I understand that you have problems using the mouse effectively on Windows 7 computer.

  (1) what is the Logitech mouse model number?

   

  In the meantime, please follow the following suggestions to solve the problem.

   

  Method 1: Try to put your system in a clean boot state, which helps determine if third-party applications or startup items are causing the problem. You must follow the steps in the article mentioned below to perform a clean boot.

  How to perform a clean boot in Windows
  http://support.Microsoft.com/kb/929135

  Note: Referring to "How to reset the computer to start as usual after a clean boot troubleshooting" under more information to prepare the computer to start as usual after troubleshooting.

  Method 2: You can follow the link and identify and correct the mouse, touchpad and keyboard problems in Windows.

   
  Mouse, touchpad and keyboard with Windows problems
  http://Windows.Microsoft.com/en-us/Windows/help/Mouse-touchpad-keyboard-problems-in-Windows
   

  Method 3: If the above does not help then, try to get the latest drivers installed for the mouse and see if that helps.

   
  Support

  http://www.Logitech.com/en-us/support

  I hope this helps. Otherwise, feel free to write us again and we will be happy to help you.
   
  Thank you

• Epson Artisan 810 - Scan does not work after the upgrade to Windows 7

  I had been using the scan on this printer with Windows Visa function (SP1 - I think) and it worked fine.  I installed Windows 7 and it no longer works.  I can print to the printer just cannot use the scan function.
  The printer has been uninstalled and reinstalled and a new driver has been downloaded for Windows 7.  He still does not?  Any ideas?

  You run the appropriate driver package?

  http://www.Epson.ca/cgi-bin/ceStore/support/supDetail.jsp?OID=132634&prodoid=61292108&BV_UseBVCookie=Yes&infoType=downloads&platform=Windows&x=18&y=14

  Third in the list for the 32-bit versions of Windows 7

  Fourth on the list for 64 bit versions of Windows 7 Mike Hall MVP - Windows Desktop Experience http://msmvps.com/blogs/mikehall/