Laptop does not connect to the internet, office. Both use the same router. Tried troubleshooting, does not. Help!

I have a desktop computer and a laptop. Both use the same router. The laptop does not connect to the network, but the office has no problem. My wireless adapter on the laptop is on, I tried troubleshooting. I tried to turn it off for 30 seconds then restart him. But nothing is resolved the problem. Any ideas would be helpful! Thank you

Hello

Maybe this can help.

These steps and tell us where is the breaking point.

Check the Device Manager for the wireless card valid entry.

http://www.ezlan.NET/Win7/net_dm.jpg

If there is no valid entry, remove any entry from fake and re - install the drivers for the wireless card.

Check network connections to make sure that you have a network icon/entry wireless connection, and that the properties of the icon (right-click on the icon) are correctly configured with the TCP/IPv4 protocol in the properties of network connections.

http://www.ezlan.NET/Win7/net_connection_tcp.jpg

Make sure that if there is Wireless Utility a utility vendor is not running with the native Windows wireless utility.

----------------

Make sure you firewall No. preventing / blocks wireless components to join the network.

Some 3rd party software firewall continue to block the same aspects it traffic Local, they are turned Off (disabled). If possible set up the firewall correctly, otherwise totally uninstall and get rid of its remaining processes that permit the own local network traffic flow.

If the 3rd party software is uninstalled, or disables, make sure Windows native firewall is active .

---------------------------

Stack TCP/IP work should look like.

Right-click on the wireless network connection card, select status, details and see if she got an IP address and the rest of the settings.

http://www.ezlan.NET/Win7/status-NIC.jpg

Description is the data of the card making.

The physical address is MAC of the card number.

The xx must be a number between 0 and 255 (all xx even number).

YY should be between 0 and 255

ZZ should be between 0 and 255 (zz all the same number.)

The date of the lease must be valid at the present time.

* Note 1. IP that starts with 169.xxx.xxx.xxx isn't valid functional IP.

* Note 2. There could be an IPv6 entries too. However, they are not functional for Internet or LAN traffic. They are necessary for Win 7 homegroup special configuration.

---------------------------------------------------

A message in the small window that says connected wireless doesn't means that you are really a valid functional connection.

Above everything is OK, you must be able to connect to the router.

Connection to the router means that you can enter the IP of the router base in an address bar in one go, being able to connect and configure the router menus see.

If it doesn't connect to the router, journal newspaper from any computer that can connect to the router wirelessly with a wire, disable wireless security, make sure that the wireless SSID broadcast is enabled and try to connect with no. wireless security.

Enable security wireless after you eat to make a functional connection.


Jack-MVP Windows Networking. WWW.EZLAN.NET

Tags: Windows

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