Laptop does not partner Toshiba Stor.E disk external HARD

Hello

I just bought a new laptop.
Pavillion touch screen 14 inches 14-b141sa sleekbook and recognizes the external hard drive, but only in the devices section. It's Windows 8

I get the following when I try to solve problems. Is there anything else I can do as I have a lot of data on this hard drive

Thank you

M

Hardware and devices
Publisher details
Problems found
USB mass storage device has a driver problem
Not fixed
Not fixed
Reinstall the device driver
Completed
Hardware changes may not have been detected
Detected
Detected
Search the recent hardware changes
Completed
Potential problems that have been verified
Update of Windows configured to never install drivers
There is no question
Problems found
Details of detection
6
USB mass storage device has a driver problem
Not fixed
Not fixed
There is a problem with the driver for USB Mass Storage Device. The driver must be reinstalled.

You have a Stor.E HARD USB 3.0 drive partner?
In this case, you should check if enough power is supplied to the USB HDD.

Usually the HARD USB 3.0 drive needs about 900 my power. The USB 2.0 port common only provides 500mA.
So in this case you have to connect the HARD drive to two USB 2.0 ports using a USB Y cable

Tags: Toshiba

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