Laptop does not recognize the wireless device

Same problem here.  Feature WiFi suddenly stopped working after a windows vista updated.  Wireless switch is engaged, messeges troubleshooting all say computer doesn't detect any wireless devices.  It's as if someone pulled the unit and the antenna of the portable computer.  I also downloaded the wireless drivers and Setup several times without success.  Wireless device appears in the Device Manager page.  The only thing that is showing and work is the cable which is how I can download the drivers and appear on this forum.  Is it possible that the wireless device is broken?  All applicable lights are lit on the networking modem, no signal is detected on the computer, I have concluded that the wireless on the laptop is just inop.  Either way, I have a Compaq Presario F730US laptop.  All the options out there?  Thank you

Hello Bdufaud,

Thanks for posting in the Microsoft Answers forum!

You mentioned that your WiFi feature worked well until a recent update. Do you remember when the update occurred? An option that can help is to run aSystem Restore, making sure to select a previous restore point when the problem started to occur.

Hope this helps J

Adam
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think

Tags: Windows

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