Laptop does not start: error BCD on Acer Aspire M3-581

Hello

Acer Aspire M3 581PTG my son has stopped booting.  At the start, immediately after the Acer logo, it now shows a blue screen with the message:

Recovery

Certain required information does not appear in the data of Configuration startup file. File: \BCD Error code: 0xc000000d

He then refers to using the tools of recovery and the media, but we cannot locate Acer recovery disks and do not remember if the laptop came with everything.  I started by using a normal 8.1 Windows installation CD and tried to use different repair options, but nothing worked (perhaps because Acer has a SSD and HDD so need a specialized repair utility?).

We contacted Acer but just received a generic response to do a factory reset.  If anyone has encountered this error or is able to offer a solution?

Thank you.

Try this:

http://itsolutionsblog.NET/solution-to-your-PC-needs-to-be-repaired/

If you still have problems starting, I suspect a hardware failure at this point, maybe the SSD or HARD disk.

Contact your regional Acer support service.

Tags: Acer Laptops

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