laptop DVD burner

My laptop DVD burner doesn't work on my admin account no problem (a years) but not on my account (all inclusive) children. TI spit just the DVD of return. In preferences systems on both accounts I wrote to ask what to do with a blank DVD but it never done on the children and it does on mine.

Thanks for any help.

Hello lareianne,

Welcome to the communities of Apple Support!

I see from your post, that on behalf of your children on your iMac is not able to burn DVDs. I understand the importance of being able to burn DVDs, I have do this a lot on my iMac. I'm happy to help you with this.

Use OS X El Capitan: set up parental controls and check the restrictions of parental control to see if burning CD and DVD is blocked, specifically, this section:

All restrictions

  1. Choose the Apple menu > System Preferences, and then click Parental controls.

    Note: When you open parental controls Preferences, if you see the message "There is no user to manage accounts", see Add a managed user.

  2. Click on the lock icon to unlock, then enter an administrator name and password.

  3. Select a user, and then click a button at the top.

    • Applications: Prevents the child to use the built-in camera. Limit contact of the child with other people through the Game Center and Mail. Specify which applications can access the child.

    • Web: Limit access to Web sites, or allow unrestricted access.

    • Stores: Disable access to the iTunes Store and the iBook Store. Restrict access to music, movies, TV shows, apps and books to only with notation adapted to the age of the child.

    • Time: Set time limits for the days of the week, weekend and sunset.

    • Privacy: Allow the child to make changes related to privacy.

    • Others: Block using the dictation, access to the printer settings and burning CDs and DVDs. hide profanity in the dictionary and other sources. Prevents the Dock to be modified. Provide a simplified view of the Mac desktop computer.

Best regards.

Tags: Mac OS & System Software

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