laptop freezes during backup on external hard drive

my laptop freezes when the backup of files to external hardrive, usually around 7% need help to find the solution

Hello frankiepetch,

Thanks for posting on the Microsoft Answers forums.  Are you using Vista?  Have you received an error message?  If yes what is it?  What type of external hard drive that you are using?  I suggest that you go to the website of factory of the external drive and download and install the latest version of the software and/or drivers.

Thank you for using answers Forum. Please let us know how it works.

Joseph
Microsoft Answers Support Engineer
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Tags: Windows

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