laptop freezes on startup
Hi, I m having hp Pavilion dv5-1110em laptop computer with windows 7 ultimate version 64 bit... in the last week he stop from and freezes at the windows logo but working safe mode, but today the safe mode also freezes at startup when loading the drivers... now I get no option to boot up my laptop I didn't not recovery also disks... Please help
Yes, I've tried everything...
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Error code 24 characters is a failure of the entire test (DST) disk Self and would indicate that hard is defective and must be replaced. This is also consistent with the freezing issues you describe.
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Thank you for visiting the HP Forums! A place where you can find solutions for your problems with the help of the community!
Video link can help:
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To be honest I don t use the Norton internet security because it slows down the performance of the laptop and he needs too many resources.
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In my opinion, you should first check the Symantec Web site for more details.
Maybe these questions are mentioned somewhere in the FAQ section and maybe some updates or patches are available.Good bye
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Reference:
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Laptop freezes when I click right perofm
Hello
I have a problem with my laptop.
Whenever I do a right click on any file icon my laptop freezes.
I have seem other HP users had similar problems with widows 8.
I have 10 Windows Home, I'm a newbie so don't know how to handle this.
Help, please
Thanks for reading
Gosia
Hi @Gosia83,
You are welcome!
Please, try the procedure described in this guide, the computer hangs upward or freezes (Windows, 10, 8)and let me know what happens!
Don't forget to come back to this thread and check "Accept as Solution", if I have successfully helped solve you the problem. If you want to say 'Thank you' to my effort to help, click on the "thumbs up" to give me a Kudos.
Hope this guide helps!
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You reinstall the operating system with the recovery CD?
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Have you tried to reinstall the driver and check the issue?
Try to start the system in safe mode and restart the system and check the question, also perform system retore and check for the issue.
I hope this helps. Do not post back if the problem persists.
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My Dungeon laptop freeze a few minutes or two, whenever I watch videos or play music, it occurs usually when I watch videos on youtube, please help me, what can I do? I can't watch movies because this problem!
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To improve the assistance on your query, please contact your mobile provider since the question is on portable gel when you watch videos or play music.
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my laptop freezes after a long period of use, it shines in red and green thin vertical lines of the screen across, my only option is to press on and hold the power button until it stops down? It is overheating? and how can I avoid this?
You are in the forum MS Security Essentials anti-malware and anti-virus advice. You should repost in the Windows forum. However, here are some quick suggestions.
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