Laptop gets stuck on the installation of update 10 of 10

I restarted the computer and now it is frozen. I tried to take the battery but it always comes back to the update screen.

Hi amyste,

It won't be easy for us to provide information, if we have the model # of the computer.

http://eSupport.Sony.com/us/p/support-info.pl?info_id=264

However, you can try the steps below and check if it works to solve the problem.

http://www.KB.Sony.com/selfservice/documentLink.do?externalId=C1000383

If the computer is if it is enabled, you can try to install it manually.

http://eSupport.Sony.com/us/p/select-System.pl?Director=driver

If my post answered your question, please mark it as an "accepted Solution".

Tags: Sony Computers

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