Laptop has frozen on the download of the Update step 3 of 3, but never goes beyond 0%

Original title: download freezes

My laptop has frozen on the installation of your last update - when you switch on it says download stage 3 of 3, but never moves beyond 0%.  I tried your advice on restarting in safe mode but still the same thing, then toggle, light up again and continues in a loop!

Hi NathanielPortland,

Method 1:

You can read the following article and try the steps.

The update is not installed successfully, you receive a message, and the computer restarts when you try to install an update in Windows Vista and Windows 7

Method 2: When you're able to start normally, check the history of update to discover the update has failed as a result of the article:

See the Windows updates are installed

Method 3:

If there are updates failed, then try to download and install the stand-alone package with updates from the Microsoft Download Center.

a. to download updates from the Microsoft Download Center

b. Enter the item number in the field search and download the same.

c. double-click on the downloaded file.

d. click on run and follow the wizard to install it.

Hope this information is useful.

Tags: Windows

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