Laptop HP 15 15-f271wm: cannot move the mouse while typing

I'm playing video games on my pc, but it won't let me push a key and use the touchpad at the same time. I have searched all over the web but cannot find something that works. Help please.


Normally, you just have to disable SmartSense or PalmCheck Control Panel of Synaptics - but from what I've seen, it seems no longer works for Windows 10 versions of this driver.

You may be able to work around this problem as follows.

First, download the Synaptics driver on the link below and save it in your downloads folder.

Version of the Synaptics driver

Disable your wireless card (should be f12 ).

Open Control Panel, open programs and features, right click on the Synaptics driver and select uninstall.

When finished, restart the laptop.

When windows rebooted, open your download folder and re-run the installer of Synaptics - when it is finished, restart the laptop.

Open the Synaptics settings panel, disable SmartSense or PalmCheck , then check if the touchpad works now with a key on the keyboard is pressed.

If so, turn on your wireless card and use the utility on the following link to prevent Windows 10 to update automatically the Synaptics driver.

Kind regards

DP - K

Tags: Notebooks

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