Laptop HP 15-g092sa: Audio not working?

HI I have a serious problem with my laptop, the sound was working fine until I updtated to windows 10 then the audio wasn't working so I went down to windows 8, but still was working the audio I have installed all the drivers I can find but still no use. The sign on the audio icon is a red x and if you go over it he said no speakers or headphones connected

If anyone can help I would be very happy

Thank you

Hello

Unfortunately, that would tend to indicate that it is a hardware problem, either with the speakers or the sound chip.

If your laptop is still under warranty, contact HP and arrange for repair - if necessary, you can check the status of your warranty here.

If you live in the United Kingdom, contact HP here.

If you are in another part of the world, begin here.

If you are off mandate, my best advice would be to get a local computer repair shop to confirm this and give an estimate of the cost of the repair.

Kind regards

DP - k

Tags: Notebooks

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