laptop HP 15-r0632: cursor keeps freezing intermittently during labour

My cursor keeps intermittent freezing during the work. He comes back to life after a few seconds or minutes, usually after pressing the windows key several times. Help, please. Is this a driver problem with the synaptic pointing device?

Hi @swastikagrawal

Thank you for your request, I will do my best to help you.

I understand that, while working your cursor freezes intermittently.

You did all your Windows updates?

Did you run HP Support Assistant to facilitate updates of HP?

Here is a link for the use and troubleshooting of the TouchPad and ClickPad (Windows 8) that will help you.

I was unable to locate a model hp 15-r0632 did you mean 15-r063tu.

You can locate the HP recommended driver by following the link on this HP drivers and downloadspage.  You will need to enter your model or select detect my product. You can manually check that you need to install the correct driver.

Good luck!

Tags: Notebooks

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