Laptop HP laptop is stuck on diagnose your PC

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• Pavilion: stuck on "Diagnose your PC" after turning the power on

  Hi Im having this problem... after I got the administrator password or power on password issue, that has been fixed with your help... its now been sitting at the screen "" diagnose your PC"" since then... its been over an hour? Help, please!

  Looks like a problem with the hard drive. I have seen that also trigger a sudden asks for a password when none was set.Computers to do weird things sometimes.

  Stop it, wait a few minutes then power up. Immediately, press the ESC key. In the menu press F2 System Diagnostics and test the hard drive.

• My laptop is stuck in a loop - "Configuring updates: stage 3 of 3-0% complete." Do not turn off your computer"appears.

  My laptop is stuck in a loop - "Configuring updates: stage 3 of 3-0% complete." Do not turn off your computer"appears.
  So going to "Shutting Down". The computer shutsdown portable & restarts, then shows the message "Configuring updates...". "once again,.
  before stopping again and so on. Can anyone help please?

  The link below has options to solve your problem of loop.

  http://support.Microsoft.com/kb/949358>

  UTC/GMT is 03:43 Tuesday, September 27, 2011

• My laptop is stuck on the applications screen

  my laptop is stuck on the applications screen, and none of them will open. Nothing can do with it as the power of the force off the coast.

  Please be so kind and offer some info on your machine and your problem.
  Laptop model?
  Preinstalled operating system?
  What exactly happens when you turn on?
  Since when do you have this problem?

  Have you tried to do something to avoid the problem described?

• 15 - r101 (Energy Star): diagnose your PC message - stuck in a loop

  Laptop closed restarted earlier and now have permanent diagnose your PC message. I was able to do a quick check and the message came up;

  Verification of the processor: past
  Audit quick memory: past (3.81 GB tested)
  Intelligent control of hard disk: past
  Verification of DST short of hard disk: failure
  Failure ID: RK2PXR-7B77NO-XD7V7F-60TP03
  Product ID: K1W67EA #ABU
  Hard drive 1

  Fast test system: failure

  At the moment I have the blue screen.
  Any ideas, thanks

  Hello

  Error code 24 characters for short drive Self Test (DST) would indicate that hard is defective and must be replaced.  This is also consistent with the startup problem you describe.

  If your laptop is still under warranty, contact HP and arrange for the disk replaced - you can check the status of your warranty here.

  If you live in the United States, contact HP here.

  If you are in another part of the world, begin here.

  If you are out of warranty and would like a guide to replacing the hard drive yourself, let me know.

  Kind regards

  DP - K

• laptop is stuck on this screen enter password administrator or power password

  Hello! Can you help me. Laptop is stuck on this screen. The key that I receive after you have entered the wrong password 3 times is 55622431 I have a laptop of hp 2000

  Hello

  Enter: 40780417

  Kind regards

  DP - K

• My laptop is stuck on the update 3 of 3. Before this happened my Start button does not respond and I had to shut it down using power and message disc not enough quota (0 x 80070718)

  My laptop is stuck on the update 3 of 3. Before it got past my Start button would not answer and I had close it via the Start button / stop. I tried to restore the system with the recovery disk and messagSystem restoration error error message is not enough quota available to process this command (0 x 80070718) Please helpeSystem error message of restoration is not enough quota available to process this command (0 x 80070718)

  Hello

  I suggest you to run the Startup Repair tool and check if it helps:

  Startup Repair: frequently asked questions

  http://Windows.Microsoft.com/en-us/Windows-Vista/startup-repair-frequently-asked-questions

• HP Pavilion 2016tx g6: laptop computer stuck on the home screen

  Today, I installed Windows 8.1 pro oem activated in my hp laptop. After completing the configuration of my began laptop freeze. I didn't install all alone application.laptop escalates much too and the fan runs faster than usual. Its very difficult to handle the laptop in such a condition. Please help me

  Thanks in advance

  Hi @basilutd ,

  Thank you for your query.

  I understand that after the upgrade of your laptop for Windows 8.1 pro your laptop is overheating.

  When I checked the driver page for your laptop on Windows 7 there are two bios updates.  Haves you updated the bios.

  Here is a link to the drivers and software Notebook Pavilion g6-2016tx where you can get them.

  HP Notebook PC - updated BIOS

  As an update of the bios has a potential to cause damage, I suggest to contact HP support by using this procedure.

  Here is a link to HP desktop computers and laptops - troubleshooting an overheating and Auto Shutdown problem which can also help.

  Please make sure that you have installed all updates recommended for your laptop driver and did all your Windows updates.

  Good luck!

• Network troubleshooting is he diagnosed "your computer is correctly configured, but the device dns server is not responding...". How can I fix it

  I get a lot offline on my laptop. After that I ran the network troubleshooting is diagnosed "your computer is set up correctly, but the device dns server does not respond.  How can I fix this problem please?

  Hello

  1. what operating system is installed on your computer?

  2. are you using wired or Wi - Fi?

  3. you will remember to do recent changes on the computer before this problem?

  I suggest you

  Method 1:

  Empty the Cache DNS (Domain Name System) follow the steps below:

  a. click the Start button.

  (b) in the search box, type command prompt.

  c. in the list of results, right-click command prompt, and then click Run as administrator.  If you are prompted for an administrator password or a confirmation, type the password or provide confirmation.

  d. at the command prompt, type ipconfig/flushdns.

  Method 2:

  If the previous step fails, follow these steps and check if the problem persists:

  a. click "Start", enter "NCPA. CPL"(without the quotes) and press ENTER.

  b. right-click on the connection you use for the local connection, and then click "Properties".

  c. Click to select 'Protocol Internet Version 4 (TCP/IPv4)' and then click 'properties '.

  d. in the Internet Protocol window, we will change the "Preferred DNS server" to 208.67.222.222

  e. click 'OK' twice to complete the change.

  f. If the problem persists, please repeat the steps and change the "Preferred DNS server" to 208.67.220.220.

  Method 3:

  If the previous step fails, follow the steps described in the following link:

  http://support.Microsoft.com/kb/928152

  For more information, check the following links:

  http://Windows.Microsoft.com/en-us/Windows/help/wired-and-wireless-network-connection-problems-in-Windows

  http://Windows.Microsoft.com/en-us/Windows/help/wired-and-wireless-network-connection-problems-in-Windows

• Diagnose your PC loop

  Sign my laptop was very time consuming and I assumed it was just a small thing and I turned off the laptop. After again, it says "recovery" something I forgot what he said. Finally, he went to "diagnose your PC" and after 30 minutes, I get a blue screen saying reboot or advance settings. When I press the advanced settings, I get continue, turn off your PC, using a device or troubleshooting. The product is a touch HP 15 t. Before that happened, I downloaded a few applications related to the games and some for entertainment. I also moved some pictures from my old computer to this one and downloaded songs as well. I'm thinking it's because of this that my laptop is slow and it came finally to this. When I'm done with it and when it is fixed, I delete some apps and move also sure to be among us, photos where the laptop will be not so slow. Please help me and thank you for it. I know that there are messages like this on the forum, but again, I would like this to help me.

  Hello

  Error code 24 characters for short drive Self Test (DST) would indicate that hard is defective and must be replaced.  It is also compatible with startup problems you describe.

  If your laptop is still under warranty, contact HP (with 24 character code) and arrange for the disk replaced - you can check the status of your warranty here.

  If you live in the United States, contact HP here.

  If you are in another part of the world, begin here.

  If you are out of warranty and would like a guide to replacing the hard drive yourself, let me know.

  Kind regards

  DP - K

• Pavilion 2004tx g6: laptop computer stucks on screen in windows 8.1

  I have 8.1 installed windows on my laptop and for some time, he started to stuck on the first screen in the office. I tried with a new installation of windows, but it did not work. Also, if I shut down using button / stop, and then laptop works fine but if I stopped correctly, then again it stucks at startup. I also tried with the Startup Repair tool, but he says that your pc is not repairable. Please help me with this problem

  Hello!

  Here is something you can try

  Disable the quick start option in Windows Power Plans 8.1

• Laptop screen stuck on digital flat panel (1024 x 768 60 Hz)

  I have a Dell Inspiron 17r is 7720, and after an update of Windows, the monitor is stuck on the "digital flat screen (1024 x 768 60 Hz)' display. It happened on a previous Windows Update, but he himself corrected after you tweak a little.

  The symptoms

  • The monitor displays the digital flat screen (1024 x 768) as a pilot.
  • The laptop is still usable but very difficult to see.
  • In its current state, I am unable to view related BIOS menus.

  Text or menus that use the BIOS appear empty what locks me to do an OS reinstall. I have access to the system restore, but only through the method of the control panel. Do anything through the SHIFT key + stop method is out of the question.

  The last time I had this problem, I tried a bunch of different methods.

  • Restore the system to an earlier date. (Not a not correct the problem)
  • Reinstalling Nvidia and Intel drivers (not a not correct the problem) display
  • Reinstall a Windows Update after system restore (seems to have fixed the problem).

  Naturally I tried these methods again to my current problem, but this time it did not work.

  Hello

  Welcome to the community of Microsoft and thanks for posting your request.

  Sorry for the inconvenience caused to you. Let me help you to post your query in the right forum.

  From your description, this seems to be a problem with the motherboard. I suggest you to contact the manufacturer of Dell. Since you are unable to view the BIOS menus, they would better help you with this kind of question. Visit the link below.

  http://en.community.Dell.com/support-forums/laptop/f

  It will be useful. Thank you for posting in case you have any additional questions, we will be happy to help you.

• my laptop is stuck in restart asking the media to reboot. I don't have a cd/dvd for windows 7 then what do I do?

  Hi after have been stupid enough to download windows 10 and realize it is absolutely rubbish, that I decided to go back to windows 7. Unfortunately Windows 7 will not reinstall it is now stuck on reboot

  I don't have a disk to reboot my asus windows key does not work so I can download my tablet with a help of usb!

  I need to restart my laptop, Microsoft crashed it not me it worked perfectly until windows 10! Please give me instructions on how to restart and how to get a dvd or a Windows 7 usb download.

  You may need to try using the recovery partition or borrow Windows 7 reinstall media or ask ASUS recovery media:

  Try running the recovery partition:

  New computers that come pre-installed with Windows often have what is called a recovery partition. This is used to reinstall an operating system in the case of a system failure. To access it, you need to start when you start your computer by pressing a function key. This can be either F1, F2, F9, F10, F11, F12 key DEL or tab. See the manual that came with your PC for instructions on how to reinstall Windows.

  If your recovery partition is not available or damaged, you must contact the manufacturer of your computer, and request that a defined recovery disk you can use to reinstall Windows 7. They could practice a small shipping and handling.

  ------------------------------------

  This is how the recovery partition is accessible to most popular brands...

  For Asus, press F9, as soon as you see the Asus logo.

  If you know a friend with a disc of Windows 7 at retail, you could borrow them and perform a custom installation:

  How to: What are my options for Windows 7 reinstall media?

  If you are able to get a drive, see the instructions how to perform a custom installation:

  How to: perform a customized Windows installation

  If none of the above solutions don't agree, its best you download Windows as a 10. ISO and perform a custom installation:

  See the instructions: How to download official Windows 10 ISO files

  Review link instructions how to perform a custom installation.

  Contact ASUS:

  ASUS

  http://eStore.ASUS.com/shop

  1-888-678-3688 or

  1-510-739-3777

• My laptop is stuck in reboot mode.

  Google Chrome and Firefox were not working even though I am connected to the internet, so I tried to restart. He's stuck in the 'restart' for about 2 days now (been plugged into the charger all the time). My laptop is a Dell Inspiron 3520 Windows 8.

  You can manually turn off and try to restart?  It starts in Mode safe?

  How to start Windows 8 in Mode safe
  http://www.bleepingcomputer.com/tutorials/start-Windows-8-in-safe-mode/

  How to perform a clean boot for a problem in Windows Vista, Windows 7 or Windows 8
  http://support.Microsoft.com/default.aspx/KB/929135

  How to access the advanced Windows 8 Boot Options
  http://pcsupport.about.com/od/Windows-8/a/open-Advanced-startup-options-Windows-8.htm

  Understanding and access to Windows 8 Advanced startup options
  http://www.geek.com/articles/chips/Windows-8-Advanced-Boot-20121218/

  Advanced startup options Windows 8 offer major improvements
  http://www.TechRepublic.com/blog/window-on-Windows/Windows-8-Advanced-startup-options-provide-major-improvements/6496

  Most of the new machines come with a recovery partition, allowing you to return your purchase, you will need to check your user guides for instructions.  Choose this path requires you to save all the data first.

  These options are also integrated to Windows 8.

  How to restore, refresh or reset your PC
  http://Windows.Microsoft.com/en-us/Windows-8/restore-refresh-reset-PC

• ASUS laptop computer stuck on reboot screen after system restore

  Hello

  I did a system restore on my laptop and asked that it be returned to the State where he was 3-5 days ago.

  It was all going well until he came to turn it back on - it is now stuck on the screen to restart for almost 2 hours!

  I don't want to cut to the case that it damages, but I don't know how to get out of the reboot screen.

  Any help/advice would be much appreciated :)

  Hello

  This problem could occur if the system restore was not completed successfully.

  If the computer is blocked at the start screen, I suggest you to restart the computer and see if you can start the computer normally.

  If this isn't the case, I suggest you to perform auto repair from WinRE. Check if it helps.

  To run auto repair on follow computer Windows 8 as follows:

  (a) to Insert the media (USB or DVD) and restart the computer.

  (b) key press F12 (usually it's F12, but it may differ between computer manufacturers) and choose the drive that you inserted the installation media in.

  (c) once the Windows Setup window appears, follow these steps:

  (d) click Next , and then select fix your computer.

  (e) you will see a blue screen and a option to choose.

  (f) select the Troubleshooting option and select Advanced options.

  (g) you can choose automatic repair in Advanced startup . option

  Hope this information helps. Answer the post with an up-to-date issue report to help you further.