laptop HP pavilion 15-n236TU: blue screen

Dear Sir.

My pc restarts while working to im. Suddenly, a blue screen appears & says that your pc has run in to a problem he had to restart the pc. And futher said Driver IRQL not less or equal. (tcpip.sys). is very grateful for your kind attention.

Thank you.

Hi @kulasekara ,

Thank you for visiting the HP Forums! A place where you can find solutions for your problems, with the help of the community!

I stumbled upon your post on the laptop and wanted to help you! I looked in your question about your issues of 15-n236tu HP Pavilion Notebook and to have with a BSOD IRQL Driver error NOT LESS or EQUAL of tcpip.sys on Windows 8.

Usually BSOD, they are caused mainly by 3 antivirus firewall conflicts based on. Have you installed new software on the laptop?

You can do a System Restore. System Restore will help if something is automatically updated and wasn't on the laptop.

When running a system restore note remove all USB devices. Disconnect all non-essential devices because they can cause problems.

Please let me know how it goes.

Thank you.

Tags: Notebooks

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