Laptop HP Pavilion dv6 - 3016 s: USB (device not recognized) problems

Hello

on my laptop (Pavilion dv6-3016sl, bought in 2010) for a few months the USB connections give many problems with different devices.

The first issue with the key external communication 3G (ONDA TM201) Internet: the USB key (which has worked for many months) is not recognized. I tried to reinstall the software and drivers (get the latest version from the website of the producer), but it is always unclear correctly.

The visible in USB Device Manager error message is "cannot start (code 10) machine.

Recently other USB devices have ceased to be recognized: powered USB Hub (HAMA USB 2.0 Hub 1:4, bus) and the Wired Optical mouse (Logitech).

It is also not possible to install new USB devices (for example, a device of wireless sync to a cuff of training).

I've done many controls of Microsoft on the integrity of the system, and I frequently run the Windows Update to be aligned to the latest version of the fix.

You have any suggestions to analyze/fix this locking problem?

Thanks in advance,

Moreno

I know this may seem a rather harsh to suggest method, but at this point, I suggest backup of important things on your laptop computer to online storage. This is because you can use the USB storage for the moment.

Once you have done this, it's time to locate your drives support usb recovery and licenses of all other programs that you have installed or recovery.

Start on the recovery media.

Use the HP Recovery Manager to perform a factory image recovery which will reinstall the operating system.

Since you say that the usb ports work under Linux, then reinstalling the operating system Windows needs to solve the problem of usb port that you are experiencing.

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