Laptop HP Stream - 13-c010nr: flow for laptop - 13-c010nr factory reset

Help, please!

How can I Factory Reset my mobile Stream?

I accidentally erased information and cannot get past the opening screen.

So, how can I reset my laptop if I can't paste welcome screen?

Hi there @PhoenixLee79 

Welcome to the Forums of HP Support! It's a good place to find the help you need, so many other users, the HP experts and other members of the support staff.

In response to your question, please see the following pages on the system recovery.

Performing a recovery of HP (Windows 8) system
Troubleshooting (Windows 8) HP system recovery problems

If you have any questions let me know.

Tags: Notebooks

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