Laptop HP Stream: video

I bought a new laptop and whenever I go to play a video, I can hear the sound but the screen is bright green. It's a new laptop so do I just need to download flash player or something like that? Thank you!

Hello

Try the first next.

Start a video game.

Right-click on the video (green screen), and then select settings.

Remove the tick from the box "Enable hardware acceleration", and then click Close.

Refresh the current page, and see if the video is now Ok.

If the above does not correct the problem, try a new installation of the plugin flash/ActiveX as follows.

First, download the Flash uninstall utility on the link below and save it in your downloads folder.

Flash Player Uninstaller.

Once the download is complete, close all the browser windows, open your downloads folder and run the program uninstaller.  After this has completed, restart the laptop.

When windows has reloaded, download and install the latest version of Adobe Flash. Note: You can deselect the option to include McAfee Security Scan Plus before downloading.

When the installation is complete, restart the laptop.

Kind regards

DP - K

Tags: Notebooks

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