Laptop is a Pavilion dv6-3025dx, Photo smart media opens but displays all the photos.
When I open Windows media center all the photos that are installed on the computer are still there. They do not come and view the HP media smart program. When I go into a space that is to have a picture but it is empty, I can press on "ctrl and enter" button and image and the file opens in windows media center. I'm puzzled. If anyone has an idea of what is going on please let me know. Thanks, remote
Hello @remote ,
Welcome to the HP Forums!
I understand that your HP MediaSmart software does not work properly.
Try to uninstall then reinstall the MediaSmart Photo software to rebuild libraries from scratch. This should fix the paths of the files corrupt or metadata causing problems.
You can download it here: HP MediaSmart Photo software. (Assuming you're on Windows 7 yet.)
Make sure that your photos are not registered in the MediaSmart directory. If they are, move them to a safe place like images or a folder on the desktop.
I would like to know if it works!
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