Laptop or Chromebook?

Similar Questions

• Is the keyboard of the Chromebook 13 range large enough?

  On many small computers laptops/netbooks/chromebook (11.6 inches), keyboards have seemed too cramped to type comfortably for long periods of time.

  I am used to full size keyboards like the ind on laptops 15.6 in., so a big question for me because I'm considering buying a chromebook is or not the keyboard will be comfortable enough for me if I plan on writing tests, emailing, and programming.

  Thank you!

  I compared the Chromebook 13 keyboard against several of our portable 15.6-inch and find the very similar size. The main difference seems to be the lack of a keyboard on the chromebook 10. The key size and spacing on the Chromebook 13 makes it easy and comfortable to type on. Chromebook keyboard feels cramped like some users describe on netbooks.

• Chromebook: Sent someone at - it a laptop for repair because the keys were not working?

  Several keys on my keyboard do not work.  As suggested on this forum, I have powerwashed the Chromebook twice with no change in the problem.  I contacted HP and I received the box to return it for repair under warranty.  My question is this: does anyone know if I should including the adapter?  The person of tech for the repair, I talked said I shouldn't include it but said that the documents sent by the repair center to register.  I called back several times to try to get what I thought, it was a simple answer or not available.  I want not to return the adapter so I won't get it but I don't want to prevent the repair center to be able to fix the keyboard.  Thank you!

  @NicoleNEO

  The only time that you must include the AC adapter is when it is supposed to be a problem with this component.

  HP has all the cards for all computers, laptops, tablets and desktop computers.

  Given that the HP representative said the, you do not send in the adapter.

  Cover your back:

  If you wish, put a note in the box that indicates that you have said do not send adapter.

  And, Yes, if the problem with the keyboard is revealed to be the adapter, you need a new adapter.

  Add to your notes that if the problem is not found, you suspect the power adapter, after all.  HP can you send simply should the tech Department think that a new adapter is needed to solve the problem.

  When you see a post that will help you,

  Who inspires you, gives a cool idea,

  Or you learn something new.

  Click the 'Thumbs Up' on this post.

  My answer-click accept as Solution to help others find answers.

• Computer laptop Chromebook does not connect to the printer HP Officejet Pro 8610 range

  Hello! I have a few problems with the connection from my laptop to my printer to print documents!

  I have connected my printer to my wireless network, but do not understand how to connect my laptop to the printer!

  I don't have a disk drive with which use the installation disc in and the site that gave me to visit "hp.com/eprint/OJPro8610" shows me a 403 forbidden error message to ask. Can someone help me please? It is worth mentioning that I am not too good with computers, you may need to treat me like a little baby to make sure I know what you're talking about.

  My laptop is an Acer C720 Chromebook

  My printer is a HP Officejet Pro 8610

  Please hep me. Please, I beg you.

  Hello

  You need the following application:

  https://support.Google.com/chrome/answer/1069693?hl=en

  Please select the option #1

  Kind regards.

• Laptop: I forgot my password can help HP reset me

  I forgot my password for my HP laptop, HP can help me reset it?

  Thank you

  Bill

  Reset the Microsoft connected account password

  HP recommends using a Microsoft account connected (MSA) to log Windows. With a Microsoft connected account, you log in to Windows using your email address and the password can be reset using a different device at any time. You don't need a Hotmail e-mail address or Microsoft to put in place a connected account. Any email address works.

  To reset your password for an INT account follow these steps:

  1. Open an Internet browser and go to the Microsoft Web page to reset your password : https://account.live.com/password/reset.
  2. Select I forgot my password, and then click reset password.
  3. Follow the on-screen instructions to reset your password.

  When the password is reset, you will be able to use your Microsoft account with the new password to connect to Windows 10 and Windows 8. Make sure that your computer is connected to the Internet until you try to connect.

  For more information on the recovery of your Microsoft account password, see:

  • How to recover your forgotten password (Windows 10)
  • How to recover your forgotten password (Windows 8)

  Reset a local user account password in Windows (all versions)

  If you use a local user account HP cannot retrieve or reset your password if it is lost or forgotten.

  HP strongly recommends to create a password reset disk to allow you to reset your password in case it is forgotten. If you don't have a password reset disk and can't remember your password, you will be directed by HP support to restore full original factory conditions and will lose all the data that was not backed up to an external location.

  Create a password reset disk

  To perform these steps, you'll need removable media (a USB flash drive).

  1. Insert your removable media.
  2. Open accounts by clicking theStart button, clicking Control Panel, clicking user accounts and family safety, and then clicking user accounts.
  3. In the left pane, clickcreate a password reset disk, and then follow the instructions. Make sure that you store the disk to reset password in place safe.

  Reset your password using the password reset disk

  If you enter the wrong password when you attempt to log on, Windows displays a message that the password is incorrect.

  1. Click OK to close the message.
  2. Click reset password, and then insert your password reset disk or USB key.
  3. Follow the steps in the password reset Wizard to create a new password.
  4. Login with the new password. If you forget your password again, you can use the same password reset disk. You don't need to make a new.

  For more options for the recovery of your local account password see

  • How to recover your forgotten password (Windows 10)
  • How to recover your forgotten password (Windows 8)
  • How to recover your forgotten password (Windows 7)
  • Microsoft's strategy concerning lost or forgotten passwords

  Information about other types of password

  Type of password	Options
  Start-up / BIOS password	HP do not capture or maintain data BIOS password, if HP is unable to retrieve your local BIOS or password power. Laptops, tablets and desktop all-in-one - HP can remove BIOS and passwords via the computer service. You can contact the HP Support to put in place. Options vary depending on the State of the location and warranty (Service fees may apply). Desktop PC - there are jumpers on the system board that are designed to eliminate the BIOS and power on password. Look for the documentation of the specs on your PC. Find the document describing the system or motherboard to locate the CMOS jumpers and or password.
  Chromebook

  See what to do if you forgot your password to login (Chrome OS)

  Android

  See what to do if you forget your login password, reason or on SPINDLE (Android OS)

  Microsoft applications

  Visit the Microsoft account security .

  All other Applications or Web site

  Contact the developer of the Web site or application

• HP Chromebook 14: Chromebook 14 HP screen

  First known randomly on green screen with purple vertical lines, and half top of my screen is now completely gray. Variations of gray, light gray to a black almost cold.

  I haven't touched the laptop against what, whether it's strictly a laptop home so he has not disappeared in my bag, and hit on at all, and I didn't quit at all. Just a mobile home where he is on a block of cooling on a desk and little away here, I do not know what is due. I have insurance on this point, so can this be corrected? Or what I need to send help?

  @KikiLaBrat ,

  Hello and thanks for the display on the HP support forums.

  The only thing you can do with a Chromebook is to a Powerwash.   This will reset back to the configuration Chrombebook original factory.

  PowerWash: Perform a factory reset on your HP Chromebook or Chromebox (Google Chrome OS)

  If this fails, you will need to send to HP for repair.

  Please contact our technical support at the 800-474-6836. If you do not live in the United States / Canada region, please click the link below to get help from your region number.

  http://WWW8.HP.com/us/en/contact-HP/WW-phone-assist.html

  Thanks again for posting and have a great day.

• Chromebook 14-q070nr HP: HP Chromebook 14 year, but without the anti-reflective screen?

  I have a HP Chromebook 14-q070nr.  With the display: 14.0-inch diagonal BrightView HD (1366 x 768) LED backlit.  I like the laptop, but it has the problem of real glare on the screen.

  -> Q) that HP have a Chromebook similar to the HP Chromebook 14-q070nr, but with a display that does not have the problem of glare?  Thanks for any help or suggestion.  David

  Hi there @DavidHPCB
  
  Welcome to the Forums of HP Support! It's a good place to find the help you need, so many other users, the HP experts and other members of the support staff.

  I understand that you have a problem of glare with your screen. Can be a little more specific? Is this a problem of brightness, or more info about reflectivity?

  For your convenience, here is the support page for your Chromebook, as well as the user's guide.

  HP Chromebook 14-q070nr (ENERGY STAR)

  User Guide

  If it's a matter of brightness, you can try to adjust that. If it's a problem of screen reflectivity, based on where you use, you might consider an anti-glare screen the screen.

  Let me know.

• HP Chromebook 14: Fix how much cost?

  I have a HP 14 Chromebook. When I try to start the laptop it says "Google Chrome OS is missing or damaged. Insert a USB recovery or the SD card. I tried the USB recovery thing, but it gives me an error "unexpected error has occurred." I spoke to someone from support.google.com and he said it was a hard drive problem, and he told me to contact someone at HP. How much will cost to repair my chromebook? Should I send? or just can also order a hard drive if my hard drive? Thank you.

  Make an another Chrome recovery flashdrive and try it.

  This is not a business unit of HP. Sorry, but we wouldn't have any idea of how much a repair out of warranty.

  Contact HP directly and ask for repair quotes.

• Chromebook 14: Chromebook 14 power connection

  My wife bought a Chromebook 14 birthday on 16-01-14 and gave it to me on 26-02-14. In August 2014, it had to be returned to HP to have the feminine side of the power supply replaced. 02/22/15 the same part has not yet. Since the purchase date was a few weeks before the box opening date is no longer under warranty. HP asks $382,36 to repair the unit. Really. Are him lies only HP Chromebooks to the last 6 months? Is it a common problem with these laptops? I really liked the thing while it was running and want to replace it. I don't want to buy one every 53 weeks. Is the new generation has the same problem?

  Hi @DustyCross

  I brought your question to the attention of a team within HP. They are likely to ask for information from you to get your information or product serial number. Please search for a private message from a contact HP identified. Also, remember not to publicly post information and series numbers.

  If you are not familiar with works of the Forum, private messages function this post instructions of a..

• Chromebook 14: 14 Chromebook accepts more power

  Hello

  I bought a Factory reconditioned Chromebook 14 several months (24/03/2016).  Today, I plugged the chromebook for a bit of extra power (battery to 64% at the time). I noticed that the charge indicator on the battery icon in the lower right corner of the screen comes on.  Then I unplugged the power cord and plugged in. The indicator light on the side of the chromebook (next to the electric cannon) is a turn on.  After moving the cable of load at 3 different points of sale in the House (which have been confirmed working by other devices with the help of power), I determined that the problem is indeed with the Chromebook (or the power cable).  At this point, the battery is still around 60% and I chromebook turned off where the diagnostic data are needed.

  Other forums, I looked through so far have asked for the release of crosh on a battery test, I ran. The output is below:

  Welcome to crosh, the developers of Google Chrome OS shell.
  
  If you got here by mistake, don't panic!  Just close this tab and operate.
  
  Enter 'help' for a list of commands.
  
  crosh > battery_test
  No test of specified length. Default value of 300 seconds.
  Battery (64,98% left)
  The battery: 94,36%
  Please wait...
  Battery of 0.69% in 300 second (s).
  crosh >

  Please help.  I don't know if it's the charging cable, or the chromebook himself.  The battery seems fine. It just seems to be a problem with the entrance of power between the wall and the machine itself.

  Here's the whole problem, end-to-end.  I spoke to a Google Chromebook support Member who accompanied me through a hard reset-both with the power cable connected and without. This term did nothing. They me transferred to HP support. He checked that I didn't have another device to test the power cable, or another power cable to test the powered chromebook.

  While on the phone, we talked about how this was a buy refurbished with a 90 day warranty, and given that it was day 91 (Yes, the problem started the day after the expiry of the 90 day warranty), I had 2 options - pay $43 plus taxes and delivery for a new power cable , or pay $229 to send in the chromebook for maintenance.

  At that point, I decided I think about my options and call later with a decision.  In the meantime, I went and read amazon.com for power cable options and came across this:

  https://www.Amazon.com/replacement-adapter-Chromebook-laptop-computer/DP/B00IZQSP8K/ref=sr_1_2?ie=UTF8&QID=1467039372&SR=8-2&keywords=Chromebook+14+power+cord

  It came in the mail yesterday, and I was able to verify that it works with my chromebook (model 14-q039wm) and load the chromebook very well indeed.  My problem has been resolved with a new feeder from amazon for $15.99 + shipping costs.

  Thanks for helping make me the representative of Google!

• Replacement for HP Chromebook 14-q010dx charger?

  Any suggestions on where to buy a replacement for a HP 14-q010dx Chromebook charger? Product # F2E142A.

  I bought a universal computer charger laptop iGO, who was supposed to work with any laptop (all kinds of different "stuff" to plug into the computer), but none of the advice to adapt the Chromebook.

  The HP site doesn't sell chargers for their Chomebooks as far as I could tell (I tried several ways).

  Amazon.com has a Pwr +® 12 ft 90W AC adapter laptop laptop charger for HP Chromebook 14 - q series but whereas it specifies "14-q049WM" it does not mention "14-q010dx", which makes me suspicious. It's $24,90 + $3.99 S & H = $28,89 for delivery the next day (I have Amazon Prime, which reduces the shipping cost).

  Amazon has also a replacement adapter cord for Pc/computer Hp Chromebook MSN: 14-q010dx by Thor Ultratek for 13,98 $5.49 + shipping costs. Ships from and sold by ElectronicExpert. Estimated delivery date: January 5-8. No expedited shipping available. Since I was only 2.5 hours left on my battery, I'd rather have something faster.

  Any ideas?

  Thank you!

  Mark

  I found one that works at Best Buy:

  Cell phone charger universal insignia (NS-PWLC591)

  Mark

• 14ak013dx Chromebook: removing ad ware or spyware virus

  Ed a pop up on my model ak013dx 14 Chromebook as my system can be infected with.an ad ware or spy ware viruses

  I received a pop up on my model akO13dx 14 chromebook that my system is possibly infected with a virus of ware ad ware or spy. They gave me a phone number of the support tech to call immediately Office, but he looked suspicious. I can't remove this error report or stop the voice message on this subject. She continues whenever I opened the laptop. I can't get out of this message.  Can you help me??

  Hello Susan,

  Please launch Malwarebyte s,

  This would remove the virus

  http://download.CNET.com/Malwarebytes-anti-malware-free/3000-8022_4-10804572.html

  #hpexpertday

• Chromebook 14-q010dx HP: HP Chromebook 14 does not illuminate

  My HP Chromebook 14-q010dx (Chrome OS) is no longer powers on reliable after being arrested. Fresh thin battery, but Chromebook that occasionally feed after that be closed. I see the same behavior on a fully charged battery or connected via adapter/charger to power outlet. Seeing supply on the left side of the laptop comes on briefly when the Start button / stop is depressed, but usually immediately turns off and the system does not turn on. Occasionally, the light stays on and start system as it should, but it seems to take more supply tent to hit the power button (20-50 attempts, perhaps, over a period of a few hours) to get a reaction. I no longer dare it turned off, fearing too big a bet that he can never turn again. The laptop is 11 months old.

  The battery is not removable on this model.

  I have no external device connected to this Chromebook. None of the troubleshooting steps posted solve my particular problem. I tried the remedy suggested reset (holding down the buttons refresh and power), but which have resulted in no change in behavior. I saw all the other suggested fixes suitable for this model.

  Can I fix it myself, or should I ask for warranty repair?

  Hey @Kmarg ,

  Welcome to the HP Forums!

  I understand you are having problems starting your Chromebook 14.

  There is not much you can try about these types of problems, since they are usually hardware related. If you get no response from the power button, the only thing I can suggest is to contact support phone for service options.

  Please contact our technical support at the 800-474-6836. If you do not live in the United States / Canada region, please click on the following link to get help from your region number: phone help around the world.

  Thank you!

• HP 6500 and chromebook

  I have a Chromebook I need to put up with my HP 6500 Pinter.  Is this possible?  When I go to set up a conventional printer it I cannot configure the printer.  I have the printer wireless with my laptop.

  Thank you

  I see no way to enter this 6500 printer that does not appear in the printed list cloud according to your instructions.

• HP Chromebook 14-q029wm: cannot connect to Chromebook

  A few weeks ago, my Chromebook began spontaneously turn off. Initially I thought that it was because of low battery, but after a few days I could not log on, even when the battery is fully charged or machine was connected to the AC.

  Get the password and be able to enter the password very well, but then the machine would lock. Slider still worked, but nothing has responded, even not the button on the "Shut" Off screen. Only way to turn off the machine had to close the lid or use the power button on keyboard.

  Is it possible to fix this, or this machine is now dead?

  Thank you!

  Hello @DanPersons,

  Thank you for visiting the Forums from the HP Support! The forums are a great place where you can find solutions for your problems, with the help of the community!

  I came across your post on the laptop won't start not and he wanted to help!  I understand that you can enter the password, but the operating system does not load.

  First of all, try to review the following document and let me know how it goes:

  HP Chromebooks - Chromebook does not (Chrome OS)

  Please let me know if this information helps you solve the problem by marking this message as 'accept as Solution', this will help others easily find the information they seek.  In addition, by clicking on the Thumbs up below is a great way to say thank you!

  Have a great day!