laptop started running slow, internet, freezing, scan revealed nothing any ideas please

Salvation since the end of last week internet freezing constantly flashing on and outside, a scanner and said no viruses found ideas please

Thanks Jo

Hi jo.barker24,

·         Have you made changes on the computer before this problem?

·         What version of the operating system is installed on the computer?

·         You get the error message?

·         You use Internet Explorer? If so, what version of IE are you using?

Follow these steps:

Step 1: Start the computer in safe mode with network and check if the problem persists.

Startup options (including safe mode)

http://Windows.Microsoft.com/en-us/Windows7/advanced-startup-options-including-safe-mode

Step 2: If the issue does not continue in safe mode with networking, perform a clean boot to see if there is a software conflict as the clean boot helps eliminate software conflicts.

Note: After the boot minimum troubleshooting steps, follow the link step 7 to return the computer to a Normal startupmode.

For reference:

How to make a computer faster: 6 ways to speed up your PC

http://www.Microsoft.com/atwork/maintenance/speed.aspx

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    Launch system officers: ⓘ

    [loaded] 8 tasks Apple

    [loading] 158 tasks Apple

    [operation] 72 tasks Apple

    Demons of launch system: ⓘ

    [loaded] 47 tasks Apple

    [loading] 162 tasks Apple

    [operation] 81 tasks Apple

    Launch officers: ⓘ

    [no charge] com.adobe.AAM.Updater - 1.0.plist (2016-05-12) [Support]

    [operation] com.kaspersky.kav.gui.plist (2016-06-11) [Support]

    [operation] com.logitech.manager.daemon.plist (2015-11-20) [Support]

    [loading] com.oracle.java.Java - Updater.plist (2016-05-12) [Support]

    Launch of the demons: ⓘ

    [loading] com.adobe.ARMDC.Communicator.plist (2016-04-07) [Support]

    [loading] com.adobe.ARMDC.SMJobBlessHelper.plist (2016-04-07) [Support]

    [loading] com.adobe.agsservice.plist (2016-05-12) [Support]

    [loading] com.adobe.fpsaud.plist (2016-05-10) [Support]

    [operation] com.kaspersky.kav.plist (2016-06-11) [Support]

    [loading] com.macpaw.CleanMyMac3.Agent.plist (2016-04-15) [Support]

    [loading] com.microsoft.autoupdate.helpertool.plist (2016-06-04) [Support]

    [loading] com.microsoft.office.licensing.helper.plist (2014-05-09) [Support]

    [loading] com.microsoft.office.licensingV2.helper.plist (2015-08-30) [Support]

    [loading] com.oracle.java.Helper - Tool.plist (2016-05-12) [Support]

    Launch User Agents: ⓘ

    [loading] com.adobe.ARM. [...]. plist (2016-05-12) [Support]

    [loading] com.bittorrent.uTorrent.plist (2016-04-07) [Support]

    [loading] com.macpaw.CleanMyMac3.Scheduler.plist (06 / 06/2016) [Support]

    Other applications: ⓘ

    [ongoing] com.etresoft.EtreCheck.171872

    [ongoing] com.Google.Android.mtpagent.73632

    [loading] 417 tasks Apple

    [operation] 175 tasks Apple

    Internet Plug-ins: ⓘ

    AdobeAAMDetect: AdobeAAMDetect 1.0.0.0 - SDK 10.6 (2016-05-12) [Support]

    FlashPlayer - 10.6: 21.0.0.242 - SDK 10.6 (2016-05-30) [Support]

    QuickTime Plugin: 7.7.3 (2016-05-19)

    AdobePDFViewerNPAPI: 15.007.20033 - SDK 10.8 (2016-05-12) [Support]

    AdobePDFViewer: 15.007.20033 - SDK 10.8 (2016-05-12) [Support]

    Flash Player: 21.0.0.242 - SDK 10.6 (2016-05-30) [Support]

    Default browser: 601 - SDK 10.11 (2016-05-19)

    SharePointBrowserPlugin: 14.6.2 - SDK 10.6 (2016-04-10) [Support]

    MeetingJoinPlugin: Unknown - SDK 10.2 (2016-04-10) [Support]

    JavaAppletPlugin: Java 8 update 92 build 14 version Check (2016-06-06)

    The internet user Plug-ins: ⓘ

    Folx3Plugin: 5.0 - SDK 10.6 (2016-06-11) [Support]

    The Safari Extensions: ⓘ

    AdBlock - BetaFish, Inc. - https://getadblock.com (2016-05-13)

    3rd party preference panes: ⓘ

    Flash Player (2016-05-10) [Support]

    Java (06 / 06/2016) [Support]

    Logi Options Launcher (2016-04-15) [Support]

    Time Machine: ⓘ

    Time Machine not configured!

    Top of page process CPU: ⓘ

    5% WindowServer

    1% fontd

    1% kernel_task

    1% AddressBookSourceSync

    1% kav

    Top of the process of memory: ⓘ

    762 MB kernel_task

    KAV 221 MB

    WindowServer 98 MB

    90 MB mds_stores

    Soagent 82 MB

    Information about virtual memory: ⓘ

    3.59 GB of free RAM

    4.41 GB used RAM (2.15 GB being cached)

    Used Swap 0 B

    Diagnostic information: ⓘ

    June 11, 2016, 19:43:41 ~/Library/Logs/DiagnosticReports/firefox_2016-06-11-194341_[redacted].crash

    org.mozilla.Firefox - /Applications/Firefox.app/Contents/MacOS/firefox

    11 June 2016, 19:05:01 test - passed

    June 10, 2016, 09:19:02 /Library/Logs/DiagnosticReports/firefox_2016-06-10-091902_[redacted].cpu_resour ce.diag [details]

    Uninstall Kaspersky and CleanMyMac according to their own instructions. Any improvement?

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