Laptop starts in mode 'sleep'

When I try to boot my laptop, it goes in standby mode and primer not. Often takes several attempts... I'm afraid to shut it down.

Hello

Thanks for posting your query in Microsoft Community Forum and please accept my apologies for the late reply.

Let me ask you;

  • Do you have installation media (DVD/USB) for Windows 8?

If you don't have installation media for Windows 8, you can create one by downloading.

Note: You need key product Windows 8 to download and create installation media.

We will try the suggestions below and check.

Method 1: Try to remove all external devices connected to your computer and then try to start.

Method 2: If you are unable to start your computer, try one of the steps below.

A: Restore the system to a point when the computer was working fine.

a. Insert the media (USB or DVD) and restart your computer.

b. press on the key F12 (usually it's F12, but it may differ between computer manufacturers) and choose the drive in which you inserted into the installation media.

c. once the Windows Setup window appears, follow these steps:

d. click Next , and then select repair your computer.

e. you will see an option to choose and then a blue screen. Select Troubleshooting , and then select the options Advanced .

f. you can choose the System Restore of the advanced startup option.

Note: When you do the system restore to restore the computer to a previous state, programs and updates that you have installed are removed.

B: Make an auto repair through installation media (DVD/USB)

a. Insert the media (USB or DVD) and restart your computer.

b. press on the key F12 (usually it's F12, but it may differ between computer manufacturers) and choose the drive in which you inserted into the installation media.

c. once the Windows Setup window appears, follow these steps:

d. click Next and select repair your computer.

e. you will see an option to choose and then a blue screen. Choose the Troubleshooting option and select Advanced options.

f. choose automatic repair of the advanced startup option.

Important: Change BIOS / semiconductor (CMOS) to complementary metal oxide settings can cause serious problems that may prevent your computer from starting properly. Microsoft cannot guarantee that problems resulting from the configuration of the BIOS/CMOS settings can be solved. Changes to settings are at your own risk.

Hope this information is useful. Please feel free to answer in the case where you are facing in the future other problems with Windows.

Thank you.

Tags: Windows

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