Laptop stops in mode 'sleep'

I recently bought a HP ENVY 15 t-j100 Quad CTO Notebook Windows 7 Professional Edition (PC product #: E1P05AV). I usually close the cover to put it to sleep when I have to do something else. But when I open it upwards, there the 'start windows normally or in safe mode' sreen. I noticed that this only occurs after a certain amount of time to be in mode 'sleep'. If I wake up before this, it works fine. I hope this can be resolved because it is a new laptop.

Hello

I looked into this question for you, that something was bugging me after reading your last two posts. First of all, the re-create it the image is not correct the problem, means something else is causing the problem, but what we still don't know. Secondly, you can use another program to have the laptop sleep properly so, it's something for your computer, counter was what is the cause of not waking from sleep.

Talk with a colleague, I got some ideas for you to try.

The first, under Windows 7 it is an automatic restart on error. I have a document that will allow you to disable it. What could happen is that when you "wake up" the laptop, something is causing an error, this is what causes the reboot of the system. The 'error' go unnoticed due to the restart function.
How to disable automatic failure system in Windows 7 reboot - this article from about.com, can help you with turning off this feature.

After that, I like you t would restore default power schemes.
Windows 7 - restore default eating patterns - en.kioskea.net article, has orders for it.
Reasoning to do this, is something installed on the laptop, the power setting change might have. Causing "glitch or mistake" which is not allowing the laptop to wake up.

Finally, outside your mouse and keyboard, just unplug all the other devices (USB, specifically) and test. This is to see if any of these cause conflicts.

Test after that as much as you can, if you notice the problem start the reconnection of the devices (if you have others) to see. In addition, with the error recovery is disabled, if you get an error you should be able to capture him now. If you can provide please, this will give a much clearer idea of what is going on. More just guessing.

I would like to know how it all happens.
Thank you.

Tags: Notebooks

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