Laptop suddenly cannot connect to the internet

Laptop acer Windows 8.

Recently, AVG asked me to update and I did. It you are prompted to restart the computer, and I agreed. Everything went well during the restart period. However, I could not connect to the internet. Whenever I type in a web address in the load bar and and then chrome displays this Web page is not available. Skype seems also impossible to connect. My phone and ipad (other devices) has very well able to connect and had no problems. I ping via cmd google.ca and was able to reach it. I ran Windows troubleshooting diagnosis and got this:

What exactly is happening here? All my other devices can connect but just my laptop cannot. It's quite urgent.

Thank you!

Problem has been resolved. Uninstalled AVG and rebooted. It seems that there is something wrong with the update.

Tags: Windows

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