Laptop turned on, password appears on black screen, windows loading bar appeared, then got two options in the BIOS Setup Utility and change Boot Device order, I don't know what is happening, help please!
My sisters notebook froze and she turned off the power switch, when she turned on the screen was black and a password box appeared when I entered the password, the XP loading bar came as usual and then I had two options at the bottom of the screen. We want to press F9 for and the other was to press F10 for BIOS Setup utility, after seconds, the screen went black and then appeared again the password and the circle continues. The laptop is only 1 week and I don't know if it's something she did or if it's a technical foul, I would be grateful if someone could help me or if I should take it to a technician. The laptop is a Compaq Mini 110 and it works on Windows XP Home Edition.
Hi, your sisters Notebook is under warranty and it could be a hardware problem.
As the laptop is only one week.
I suggest that advise you your sister back to the place where it has been sold since.
Slan go foill, Paul
Tags: Windows
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