Laptop Vista stops at the login screen, works ok in safe mode.

I have a 2 year old Vista laptop. The other day, I went to start and it loaded in the log on screen, and when I entered my password, the whole system just stopped. I tried to boot from the CD, and it's the same thing. I was worried that it was a hardware problem, but when I force him to start safe mode, it is not closed.

I was going to do a system restore, but it tells me that there is no restore point (no idea how this could be!). So I'll try to transfer my data to an external hard drive and do a reset, but it does not recognize that I hooked up an external hard drive when I'm in Mode safe. (even the Safe Mode with networking).

I went into msconfig and disabled all THE programs that have started up with Vista (there were many things maybe 6 total) and then I have it load beyond the log on screen, but while I tried to plug in the hard drive and transfer my data, you stop in again.

Help, please!

Laurie

Hi Laurie,

You can try to disconnect the external hard drive and check to see if you can boot into normal mode.

If you can start, you can leave the cleanboot State computer and disconnect the external hard drive and check the event viewer for the recent event logs, that is causing the problem.

You can update the event logs to help us continue troubleshooting.

Check out the link:

What are the information in event logs? (Event Viewer)

http://Windows.Microsoft.com/en-us/Windows-Vista/what-information-appears-in-event-logs-Event-Viewer

Hope this information is useful.

Jeremy K
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think.

If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

Tags: Windows

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    http://www.computerperformance.co.UK/Vista/vista_event_viewer.htm

    MyEventViewer - free - a simple alternative in the standard event viewer
    Windows. TIP - Options - Advanced filter allows you to see a time rather
    of the entire file.

    http://www.NirSoft.NET/utils/my_event_viewer.html

    Here are a few ways to possibly fix the blue screen issue. If you could give the blue screen
    info that would help. Such as ITC and 4 others entered at the bottom left. And all others
    error information such as codes of STOP and info like IRQL_NOT_LESS_OR_EQUAL or PAGE_FAULT_IN_NONPAGED_AREA and similar messages.

    As examples:

    BCCode: 116
    BCP1: 87BC9510
    BCP2: 8C013D80
    BCP3: 00000000
    BCP4: 00000002

    or in this format:

    Stop: 0 x 00000000 (oxoooooooo oxoooooooo oxoooooooo oxooooooooo)
    Tcpip.sys - address blocking 0 x 0 00000000 000000000 DateStamp 0 x 000000000

    It is an excellent tool for displaying the blue screen error information

    BlueScreenView scans all your minidump files created during ' blue screen of the.
    death ' crashes and displays information about all accidents of a table.
    Free
    http://www.NirSoft.NET/utils/blue_screen_view.html

    BlueScreens many are caused by drivers of old or damaged, in particular the video drivers
    However, there are other causes.

    You can do mode if necessary safe or the Vista DVD command prompt or
    Options recovery if your system is installed by the manufacturer.

    This tells you how to access the System Recovery Options and/or a Vista DVD
    http://windowshelp.Microsoft.com/Windows/en-us/help/326b756b-1601-435e-99D0-1585439470351033.mspx

    You can try a system restore to a point before the problem started when one exists.

    How to make a Vista system restore
    http://www.Vistax64.com/tutorials/76905-System-Restore-how.html

    -------------------------------------------------------------------------

    Start - type this into the search-> find COMMAND to top box and RIGHT CLICK-
    RUN AS ADMIN

    Enter this at the command prompt - sfc/scannow

    How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe)
    program generates in Windows Vista cbs.log
    http://support.Microsoft.com/kb/928228

    The log can give you the answer if there is a corrupted driver. (Does not work
    tell all possible driver issues).

    Also run CheckDisk, so we cannot exclude as much as possible of the corruption.

    How to run the check disk at startup in Vista
    http://www.Vistax64.com/tutorials/67612-check-disk-Chkdsk.html

    -------------------------------------------------------------------------

    Often drivers up-to-date will help, usually video, sound, network card (NIC), WiFi, part 3
    keyboard and mouse, as well as of other major device drivers.

    Look at the sites of the manufacturer for drivers - and the manufacturer of the device manually.
    http://pcsupport.about.com/od/driverssupport/HT/driverdlmfgr.htm

    How to install a device driver in Vista Device Manager
    http://www.Vistax64.com/tutorials/193584-Device-Manager-install-driver.html

    How to disable automatic driver Installation in Windows Vista - drivers
    http://www.AddictiveTips.com/Windows-Tips/how-to-disable-automatic-driver-installation-in-Windows-Vista/
    http://TechNet.Microsoft.com/en-us/library/cc730606 (WS.10) .aspx

    -------------------------------------------------------------------------

    How to fix BlueScreen (STOP) errors that cause Windows Vista to shut down or restart
    quit unexpectedly
    http://support.Microsoft.com/kb/958233

    Troubleshooting, STOP error blue screen Vista
    http://www.chicagotech.NET/Vista/vistabluescreen.htm

    Understanding and decoding BSOD (blue screen of death) Messages
    http://www.Taranfx.com/blog/?p=692

    Windows - troubleshooting blue screen errors
    http://KB.wisc.edu/page.php?id=7033

    -------------------------------------------------------------------------

    In some cases, it may be necessary.

    The Options or Vista recovery disk Startup Repair

    How to do a startup repair
    http://www.Vistax64.com/tutorials/91467-startup-repair.html

    This tells you how to access the System Recovery Options and/or a Vista DVD
    http://windowshelp.Microsoft.com/Windows/en-us/help/326b756b-1601-435e-99D0-1585439470351033.mspx

    I hope this helps.

    Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">

  • Vista will not go past the login screen.

    Recently, I added 2 user accounts for my children.  When I restarted windows would load the login screen, it would go no further.  I click on any of the newspaper in the icons or the icon close / restart and they apear highlighted, but nothing happens.  CTRl ALT DEL does not work either.  I've tired of loading in safe mode and may still not exceed this screen.  I tried restoring the sytem using F11 and select System Restore, and once again, I get to the login screen and will not move any further.

    If the system restore does not work, do a startup repair, boot from the disk Installation of Windows Vista genuine (or one that you can borrow from someone) or a recovery disc.  Here is the procedure: http://www.bleepingcomputer.com/tutorials/tutorial148.html.  You may need to change the BIOS to do first the CD drive in the boot sequence to boot from the CD.  To do this, hold the screen that tells you the key F to push to enter the menu start or start of installation.  Push it quickly. Make the changes, save your work and exit.  Put the CD in the drive and reboot.  When you are prompted, press any key to boot from the CD.

    If you do not have a disc, you can make a bootable recovery disk by using http://neosmart.net/blog/2008/windows-vista-recovery-disc-download/ with burning software like: http://www.snapfiles.com/get/active-isoburner.html and, of course, a blank CD.

    I hope this helps.

    Good luck! Lorien - a - MCSE/MCSA/network + / A +.

  • Windows Vista goes to sleep and then wakes up immediately at the login screen

    Original title: sleep function appears just right back to the login screen

    When I use the sleep function on Windows Vista (the switch icon to the left of the lock in the start menu), the system go to the start screen, but a few seconds later, the computer comes back, says "Recovery Windows" and then displays the password login screen.

    I scanned the computer many times for viruses (using McAfee), but found nothing.  Is there a way to tell the computer to sleep and have it actually do?

    -HE'S

    When I use the sleep function on Windows Vista (the switch icon to the left of the lock in the start menu), the system go to the start screen, but a few seconds later, the computer comes back, says "Recovery Windows" and then displays the password login screen.

    I scanned the computer many times for viruses (using McAfee), but found nothing.  Is there a way to tell the computer to sleep and have it actually do?

    -HE'S

    See if the following can help you...
    Start button > Panel > Classic view > Power Options > click on change power settings > click on advanced editing powersettings > scroll down until you see Miltimedia parameters, click the plus sign (+) sign in front of > again once, click the (+) sign sign in front when media sharing > on battery shoud read " allow the computer to sleep ".
                                                     Sector should read " allow the computer to sleep ".
    If they aren't, it must 'prevent the idling to sleep' or 'allow the computer switch to Away mode. Click on it, you should see a pointer on the far right, click on it and select allow the computer to sleep.
    Click OK when finished.

    t-4-2

  • Apparently the login screen does not work...

    I run windows 7. When starting, I get to the login screen. I can move the mouse, but nothing is clickable. The text box seems to have a cursor fixed (not flashing). So I suspect it's maybe an image, but I am not sure. Any help would be appreciated. In addition, I apologize in advance if this is in the wrong section.

    Logon works on safe mode. What's next?

    Given that your machine is running in Mode safe, the problem is caused by something that you load in normal Mode. Run msconfig.exe while in Mode without failure, then uncheck the items under the Startup tab until you find the culprit. I would like to start by unchecking the lot. This will not prevent the machine to start.

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