LaserJet 1020: Re-install the roller in LaserJet 1020

The paper was not trained on my 1020 LaserHet.   I used the instructions in this video - https://www.youtube.com/watch?v=TvPZySVX8Zc - to remove and clean the drive roller.

I removed the roller and cleaned.  I can't re - install the drive roll.  I made an attempt to re - install the roll, put back ink cartridge and print a sample page.  The printer makes a mechanical sound hard, so I stoppped printing.

I'm trying to identify the problem.  I noticed that before I removed the roller, the small tabs of white on each side of the roll are found above the rotating metal bar that holds the roller.

Now, the tabs are lower.

I can't put the circular and rectangular holes on the roll in place to install correctly.  (I guess I don't align properly when I tried first to re - install them.)

Any ideas on what I can do to fix this and re-stable roll?

Thank you

Barbara

cycle power on the printer once and I hope that the pick up Assembly turn the roller in the right position.

TO replace the turn off the printer and unplug unit, then remove the toner cartridge, you can manually rotate the roll holder around the right position.

try turning off the printer one some time first of all, it should get back in the right position

Tags: HP Printers

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