LaserJet CP1025 Color - PC system tray stops working whenever I have send a doc to the printer.
LaserJet CP1025 colour connected via direct USB for WINDOWS Vista 32-bit. I have the latest drivers, applications, and firmware for the printer, but the system tray stops working whenever I print a document. I tried this on Windows 7 via USB and get the same problem. Why does this happen? I have another printer connected to the PC and I deleted all other HP drivers so that they don't interfere with the laserjet.
Thanks for the update. I also found another thread where a lot of troubleshooting has been done, but the problem persists or is fixed only to reproduce:
I noticed it happens on XP, Vista and 7. I recommend updating the firmware first (if you have not done so) by going here:
In addition, in the printer preferences, disable bidirectional printing, which is located by clicking right on pinter > choose Print Properties > click on the ports tab > uncheck bidirectional printing.
Let me know if either of those who help.
Tags: HP Printers
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