LaserJet M1212nf: HP LaserJet M1212nf will not print, claims paper jam

My LaserJet M1212nf do not print, and it has never printed. Whenever I have create a print job if printing from a PC, copy something via the scanner, or print a report in the menu, it goes through the following:

  1. Initializes the printer,
  2. During initialization, printer pulls in a piece of paper in the tray,
  3. Paper stops halfway in (seems to me like he already spent fuser, then probably would not print correctly in all cases), then the printer claims there is a paper jam.

Note, this printer has never properly printed a single page. The number of impressions is zero (0). I've never had a paper jam.

Note that regards the position of the paper as it is pulled into the printer, I use letter size paper, and the printer menu shows that it has set up to accept size stationery. I confirmed duplicate by checking through the web interface of the printer as well.

Any help?

And CV: If I can't get this problem solved, I'll have no value outside of this all-in-one at all. It will have been a large lemon and probably will poison any possibility to buy HP products in the future, including those based on the experience of support I've had so far, which has been zero. I tried to get the official support of the guarantee, but despite me documented proof of purchase, my warranty has been backdated to a until I bought itand now I can not contact technical support via the Web site options. I put in another conflict guaranteed, but on the basis of the likely response time will not get an answer until after a guaranteed year is officially over.

Hey @Dee76,

I brought your question to the attention of a team within HP. They are likely to ask for information from you to get your information or product serial number. Please search for a private message from a contact HP identified. Also, remember not to publicly post information and series numbers.

If you are unfamiliar with the operation of the function of private messages of the Forum, this post has instructions. Please see the HP Privacy Statement.

Tags: HP Printers

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