LaserJet M1536 printing and scanning Issues (cable network)

Similar Questions

• HP LaserJet M13191 MFP: must run 'Print and scan doctor' whenever I need to print

  Whenever I need to print, the print job gets held in place in the queue...

  • 'Use printer offline' flashes
  • Status: "error - printing".
  • Port USB001

  After execution of HP print and Scan doctor, the print queue is cleared, I print the document again and it will work only once.  Next time I want to print, I have to restart the HP print and scan doctor, and then reprint the document.

  I'd appreciate any help/advice.

  Hey @everbloom2,

  Welcome to the Forums of HP Support!

  I understand that you have some problems with the printing of your Windows 7 PC to your printer Laserjet M1319. I can help you with that.

  To start, make sure that the printer is plugged directly into a wall outlet, not a surge protector. Once done:

  1. If your printer is connected via USB cable to your PC, delete.
  2. Click on start and open devices and printers.
  3. Right-click on any icon of your printer listed.
  4. Click on remove the instrument.
  5. Repeat for all other icons of your printer listed.
  6. Click Start, in your type of Services Research and open Component Services.
  7. On the left, click Services (Local).
  8. On the right, do a right-click on print spooler.
  9. Click on stop.
  10. Open your drive C:\, Windows, System 32, coil, and printers.
  11. Delete everything in this folder.
  12. Return to the Component Services window.
  13. Right-click on print spooler.
  14. Click Start.
  15. If you removed the USB cable, connect. If this is not the case, go back to the devices and printers and click Add printer to add a new queue for your printer.

  Please let me know the results after following the above. If you are unable to resolve your problem, please click on accept solution. If you appreciate my help, please click on the thumbs up icon. The two icons are below this post.

• HP Deskjet 8500 has all-in-one: printer printing and scanning in black

  Printed OK yesterday. Today it is printing full black pages, on black settings and color.  Also the complete black page scan.  Has been at rest - not off.

  Hello!
  Welcome to the HP community @ebe7fos,

  I read on how your prints and scans are now completely black when you use your Officejet 8500 printer and wanted to drop to help. Try the steps and answer all the following questions please and responds with the result, and we can go from there if necessary.

  Reset the printer and make sure it is plugged directly into a wall jack, avoiding the power and surge protectors toolbars:

  With the printer, unplug the power cord at the back of the unit.
  Unplug the power cord from the wall outlet.
  Wait at least 15 seconds.
  Plug the power cord into the wall outlet.
  Reconnect the power cord to the back of the unit.
  If the printer does not by itself, press the Power button to turn it on.

  1. How the printer is connected (USB / wireless / wired / Bluetooth)?
  2. Did you test functionality of the hardware (made copies) and they work successfully?
  3. Have you tried printing from different programs?
  4. Have you tried to uninstall and reinstall the software?
  5. Run the print and Scan Doctor and understand the results.
  6. Have you made recent changes to your establishment (moving, upgrade, downgrade, new software, new router, etc.)?
  7. Have you tried using a different USB/Ethernet cable?
  8. You see messages of error codes and if so, what they say and where do you see them?

  If you have trouble, let me know and I'll do my best to help.
  
  Click on the "accept as Solution" If the issue has reached a resolution! Hit thumbs up below like my post or show thanks to me to lend a hand!
  
  We wish you a wonderful day

• DJ3070 B611a: print and scan the doctor

  my printer HP DJ3070 B611a just stopped to connect to my network home. Windows Help (7/64) has not solved, so excited printing HP and doctor Scan. Upgrade of downloaded software, which gave (after download, install, a lot of time) gave an installation error that has not explained. Somewhere on this site I found that I had to uninstall the old software before installing upgrades. question 1: why P & S doctor can only him before the upgrade? Many programs can and do. Or at least: tell me to do.

  After that I discovered, I followed the instructions (very many steps and options) on the removal of the old software, any software called HP..., but it did not work. I tried to install the upgrade, but not over and over again. Would take a lot of time, because doctor & pajaud (> 50 MB) checks, downloads and try to install again, although he's done before. 2nd question: why he doesn't download / upgrade is already there?

  Therefore, no connection to my home network. After connection with a cable my laptop seems to recognize the printer again, although it does not show on the printers screen in Windows. And to be printed, but not for scanning.

  question 3: If, for the print connection is ok, what can be wrong with scanning (and why is this not the same connection)?

  So beware before you use the doctor: it does not help you and does not explain or for me does not clearly what he wants me to or exactly where to look.

  Is do not support my first experience with HP software problems, stable and updates: far from average. Disappointing for a leader in the software.

  Hi HermPack,

  Thank you very much for your answers!

  The name of the software of the doctor & pajaud, according to me, is HPPSdr.exe. In the meantime, to continue troubleshooting, please try the following steps in the following order:

  • Uninstall the software. Uninstalling the printer software.
  • Clean boot the computer. How to perform a boot in Windows.
  • Disable all Antivirus programs. Disable Antivirus software.
  • Disable all firewall programs. Turn Windows Firewall on or off.
  • Create a new user account. Management of accounts of users and connections (Windows 7).
  • Reinstall using the printer HP install wizard for Windows.

  Then run the HP print and Scan Doctor, once more to check that everything works.

  I hope that these measures are useful!

  "Please click the Thumbs up icon below to thank me for having responded."

• LJ 1536 and Wireless Bridge: prints and scans but lost connection Toobox ePrint

  I connected my 1536dnf LaserJet recently purchased by the Ethernet cable to a bridge wireless to allow printing and scanning from my wireless laptop. It works very well. However, for some reason any communication is no longer with the printer through box HP tools or ePrint, who both worked very well to install. My router main displays the address IP of the LJ 1536 as a connected device. Somehow, the bridge becomes a way? There not at the beginning. Is there anything else that could prevent these kinds of communication but not printing/scanning? Is there a setting to resolve that I've not found? I tried to put the default gateway of the LaserJet printer for the IP address of the gateway instead of the router, but that did not help. Thanks in advance for any advice.

  Hey dako,.

  I would bypass the wireless bridge to see if it is causing the problem. Let me know what you find?

• Can someone tell me what software to use to print and scan from my MacBook pro

  I have Mac OSX Mountain Lion and I am trying to print and scan my 5510 Photosmartt wireless. I tried to use the full suite of HP and Apple software for the printer. The HP software does not find my printer on my network only when it is connected through USB. I used the option "wireless via USB" when I installed the software, but the process never went through a process of Wi - Fi as soon as I unplugged the USB cable it was impossible to find the printer. I also tried to add a printer manually using the host name of Bonjour that works but loses connectivity on occasions, but I am then unable to use the extras like the Apps that come with the HP software.

  I have an iPad which I can connect using HP Printer Control app but I was under the impression with the last update Apple what airprint totheirs device should work without the need for an application.

  I read all the advice of experts in many forums like this one and have tried everything, but I was unable to connect to my network without problem. I can scan, eprint printers EWS etc so I must be connected to the router and the Internet, so I really don't understand why I'm having these annoying problem. I know that I am not alone so concerned manufacturers should get it sorted and soon.

  I should also mention that I have a laptop win7 I have installed on the same netwrk and had printing and scanning works very quickly without any problem of connection at all.

  I'll be very happy to receive a solution from an expert very soon.

  Your suggestion is exactly how I installed the printer before but still had problems of connectivity with my MacBook. However I seem to have found the solution and it's, once the printer and MacBook on the same network I put then a static IP by allowing the software page to recommend a static address. Previously, I had chosen the static address manually by following the instructions provided.

  The difference now is that when I look at my page of router software the printer is more listed under DHCP DEVICE INFO, but I am still able to find the printers web page by inserting its ip address into Safari, as well as the EWS page

  This seems really healed my problems. Thanks for all your help.

• HP OfficeJet Pro 8710: HP OfficeJet Pro 8710 print do not tried HP Print and Scan Doctor

  Hello HP Forum,

  I'm new and have read many articles on printing does not. I had this printer yesterday and I was so excited to use it! When came home... DOH! Nothing prints not! So, I used the print and Scan doctor and that fixed it... temporarily. Now it won't print and print and scan doctor said nothing! I printed something this morning, but I saw a mistake, then I went to print it again, nothing would have uttered. I'm getting a little angry that I (May) have lost $170 on this thing.

  I could really use some help please! If not, I just lost $170 on this thing.

  My system is Windows 10 1511 Pro 64 - Bit, and the printer is USB connected.

  Thanks in advance,

  HPOJPro8710

  Edit: I just tried printing HP and Scan Doctor 4.9 once again, now it works again. But this will not last forever, I need a permanent solution.

  Edit 2: I forgot to add that I intend to leave it on all the time. It is good to do? Causing my problems?  My grandparents have their HP OfficeJet Pro 8600 24/7 for I don't know how many years! haha and they have no problem!

  I got a HP OfficeJet 4630 USB connected, and I turned off each time and printed correctly. Only had to fix once with HP print and Scan doctor.

  Hi, seems that your computer is powered off the USB ports to save energy.
  Check in the Device Manager.
  Check under USB controllers.
  Check all USB hub root.

  Select power management and ensure that:

  Allow the computer to turn off this device to save power is DISABLED.

  Use a USB cable of good quality, not more than 6 feet long.

  Connect the 8710 directly to a power outlet wall.

• Download and use of printing and scanning doctor

  Here's a video that shows how to download and use printing and scanning doctor.  It will show a way to access, download and use this tool to access and rectification of scan and printing issues.  It will help to solve the problems with the scanning of the error messages, connectivity issues and other issues also. It is worth noting that this video is for Windows-based computers.

  I hope the community finds it useful.

• How to print and scan in xp with on the installation of office 2000

  Hello

  I removed office 2000 proffesional and it deleted the program printing and scanning.  Do you know if there is a separate program from microsoft or how I can install just part of the office.

  Thank you

  Jeff

  Hi Jeff,

  To provide the proper resolution, I would need more information on your side.

  1. What is the number of brand and model of the printer and scanner?

  2. what program you were using before you print and scan?

  I suggest to try the procedure described in the article and check if it contributes to printing and scanning.

  Use your computer to print, scan, fax
  http://Windows.Microsoft.com/en-in/Windows-XP/help/Setup/print-scan-fax

  Hope this information helps. Answer the post with an up-to-date issue report to help you further.

• envy4500: envy4500 print and Scan Doctor 4.9 has stopped working

  The deleted files on laptop for free space, must have deleted something important, like the printer does not work well.

  Tried to uninstall the software and then remove device.   Inserted the CD, then reinstalled.  I can print with USB cable.

  Print and scan doctor 4.9 ceases to work, so have difficulties to find what the problem is.   Any suggestions?

  Thank you. This was my first post to a forum and I am glad for a quick response.

  I ended up uninstalling programs printer, restart, then deleted the printer device, restart, then goes on HP site and download software and implementation.

  Always impossible to use printing and scanning doctor. Same message as it closes. Hope that I won't need it. Don't know what the problem is with the diagnosis. Will retain the option of restoration in mind.

  I can print with USB and wireless, so I guess I'm ok now.

• Printing and scanning doctor

  If you experience any of these issues, you can download and run the print and Scan doctor to help solve your problem.

  Thank you

• OfficeJet 5610xi Vista no. Scan Options HP Print and Scan update failure doctor

  Original problem was the infamous 'no. Scan Options' when I tried a scan.

  Installed HP Print and Scan doctor.

  A ran HP print and Scan doctor.

  When I reached the stage of the Solution Center, the doctor told me that my system needed an update. So, I hit the update button.

  I was directed to this page:

  http://h20565.www2.HP.com/hpsc/SWD/public/detail?swItem=cs_58181_1&lang=en&cc=us

  The system gave me the following message is displayed:

  Could not open page

  The service or the information requested is not available at this time.
  Please try again later.

  (Error: system-websrv_unavail)

  Could someone make this page available for us?

  Kind regards

  Jack

  Hi @jarthuroriginal,

  I see that you are having problems with not being able to scan. I will do my best to help you with this problem.

  Make sure the printer is connected directly to a wall outlet and the USB cable is connected directly to the computer. The USB cable should not be more then 6 feet.

  I've provided the URL for the updates of the printer. HP Officejet 5610xi all-in-One Printer Drivers.

  Choose your operating system, click Next and click on the update available.

  Here is a document with a few steps to try to see if this will solve the problem.

  "Scanning device could not be initialized" and related analytical Error Messages is displayed for HP printers.

  If you need help, let me know.

  Good day!
  Thank you.

• Office Jet Pro 8600: Print and scan the doctor

  Will be to print and scan doctor run on Windows 10?

  Hi Gardener2010,

  Yes, print and Scan Doctor is ready Win10!
  Jean

• HP 8500: print and scan the doctor

  When I start printing & doctor Scan, it displays a printer that I did more.  The printer has been uninstalled 2 years ago, and there is no remaining software I know.  It has an IP address, but can't get it anywhere in Control Panel to remove the inscription in Print & Scan doctor.  How this old printer and IP address can be deleted?

  FYI - doctor Scan and Print is not software listed in the Panel, it cannot be uninstalled.  Because of this, I did a little more research and found the answer.  The culprit is ProgramData/HP/Temp/NetworkDevices / [personal information deleted]

  It is a configuration parameter (text) file that displays as long no existing printer.

  In my opinion, this refers to 2 flaws.  First of all, when uninstalling the printer HP 8500, this folder should be removed as well.  As a text file is certainly not a direct harm, except when it comes to print and scan doctor.  This leads to the 2nd edition - HP print and Scan Doctor seeks evil to this configuration, rather than a real device driver file, so he reported the HP 8500 printer as existing when there isn't.  It seems to me that print and scan doctor should know the difference between a configuration file (text) and a device driver.  Clearly if all I have is a text file, there is no such printer.

  I deleted the file and then the printer immediately disappears in print and Scan of the doctor.

• HP Officejet 8600 more print and scan problems

  Hello

  I had my HP officejet 8600 more for 2-3 years and always had problems following and just kept reinstalling the drivers as a quick fix. I am now starting a business from home and I have no time to deal with printing and scanning the questions and, of course, my warranty has expired! My operating system is OS X version 10.9.4.

  When I scan to my computer, the printer indicates "not found computer." The status of my mac is no different than when I scanned a document a few days ago! Remove and reinstall the drivers solves this problem temporarily but I want it fixed permanently.

  In addition, when printing, sometimes a page can print immediately and at other times, it may take 5-10 minutes to print even if its status is 100% full in the print queue - even once, reinstall the drivers is a quick fix but I want a permanent solution.

  Any help to solve these problems would be greatly appreciated.

  Thank you very much...

  Hello Hello!

  I thank very you much for getting back to me! Glad to hear things are working at the moment! Please take the time to click the button of "acceptable Solution", while others may see this post and they can get a fix quickly. Also if you want to say 'Thank you' click 'Bravo '. I would really appreciate one or both of these actions because it makes things easier for the new people on the Forums to get help fast.

  Have a good!