LaserJet m225dn mfp pro: printer freezes up, power cord wrong or bad grounding?

Hello.  We have an ongoing problem with this gel printer (backlight on).  I can say that it's okay if it passes in the standby mode.  If after the default, sleep, standby fails, it is always locked and requires a reboot.

It comes with the power supply cord is too short, and relocation is very difficult.  I have been using two (seem to be very good) of the longer computer power cords.  One is 10' and the other is 12'.

I tested the ground taken with a multimeter and it revient.2 v, which is not 0, but I think is pretty close.  There are other things on the same circuit.

Problem is I can not test the normal short cord and easily keep the printer connected to the USB cord and a fax machine.  Would be a 10 or 12' power cord (no UPS online) will be enough to lock up this printer?   Thank you.

I found the solution myself.  For a longer length, 14-gauge is necessary.  I have this and it seems to fix the problem.  He could have a blockage, but I'm not sure.  Been working normally for more than a week with this 15' cord

Cable SF, universal 15 foot cord 14 AWG - IEC320 C13 to NEMA 5 - 15 p SJT 15 has

Tags: HP Printers

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