LaserJet M3035xs MFP Scan because of the network folder

Hello. I had a question about the scan to network folder option on our M3035. At the same time, I had this put option in place and works very well with all our Windows 7 computers. The hard drive in the Copier has failed and had to be replaced that erased all our settings. I used the wizard to add folders to the copier to scan network and even though files test ok at installing any of my test scans are appearing in the record. I was getting an error in a first time on it is not unable to check access I went into the settings using the IP address and added my credentials in this way. After this step, I was able to scan, but nothing appears in the record. HP wants $1,000 to get out because we are no longer under warranty.  Any assistance that you can offer is greatly appreciated!

Sharon

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Thank you for responding. My Info was valid and set up the same way it was before. I decided to take a different route and put all the files on the server through the server to scan and save. That seems to work for now.

Tags: HP Printers

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