LaserJet P1102w does not connect to WIFF

This is a new printer right out of the box and he can't make it work wireless.  I followed the instructions to install the printer, but the HP Smart Install says its downloading the software, said over.  Is not further in order for me to set up the wireless part.  My computer does not have a CD, so I down loaded the disc and when I start it, it goes into a film on how to unpack the printer, etc., any wireless configuration.  I tried setting up this printer on another computer and get the same problem.

Hey there @paxton2644!

Thank you for posting back!

I suggest all initially set the printer to the wireless settings and try again the wireless installation.

To restore the default settings of the network:

1. turn off the product.
2. press in and hold the wireless and the Cancel button and then turn on the product.
3 hold the keys down until all lights flash in unison, and then release the keys

If you already have the software, you can check the configuration wireless in the HP folder.  I suggest to try the Wireless Configuration before you uninstall and reinstall.

To access the Wireless Configuration:

1. connect the device wireless to the computer via a USB cable.
2. click on the Start button and then click on the programs or all programs.
3. click on the HP menu item and then click the printers HP LaserJet Professional P1100 series
menu item.
4. click on the wireless settings menu item.
5. follow the on-screen instructions to configure the product to print on a wireless network.

Before installing the software for your printer, you must uninstall the old software.

To uninstall the software HP click here: uninstalling the printer software

To download the LaserJet P1102w software, click here: LaserJet P1102w drivers

If you bought the printer less then a year ago, then it must always be within the 1 year warranty and you should not pay for support.  To make sure you got the right number of HP telephone support I can provide here.  Our technical support is 1-800-474-6836. If you do not live in the United States / Canada region, please click the link below to get help from your region number. http://WWW8.HP.com/us/en/contact-HP/WW-phone-assist.html

Tags: HP Printers

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