LaserJet P1102W (Wireless B & W): [Laserjet P1102W (B & W wireless)] not able to print (local error)

Hello

When I try to print something, that is to say the word, it says I can't because of "interference by user" (translated from Dutch). Sometimes a Windows 10 notification also, saying "the printer requires attention" or something. Here are a few screenshots (in Dutch)

Spoiler (Highlight to read)

It is in Word. Translation: ' interference by user: 1 the document in the queue. "
It is in Word. Translation: ' interference by user: 1 the document in the queue. "

Spoiler (Highlight to read)


It comes to the print queue of the printer window. At the top it says "... P1102w) - Attention required "
It comes to the print queue of the printer window. At the top it says "... P1102w) - Attention required "

As you can see I'm getting 2 different error messages, but I have no idea on what step I need to take next. I tried many things such as removing and adding the printer, firmware update (however HP program is quite vague, so I don't know if I've done this good), etc. of Windows updates.

There are several devices that use the printer (including other users of Win10) but I'm the only one with this problem so I am convinced that it is a local error. I got the error a few weeks now, but still no improvement.

Thanks for reading,

Yos

I've tried, but it did not work. I found a solution, although I'm not entirely sure of what went around or causing the problem.

First, I tried to reinstall the printer software/driver (?) that you usually get when you enter the IP address of the printer and the HP smart install. I got the software from my brother who put it on my pc by Onedrive and e-mail. However, I could not run the file because Windows somehow he blocked for security reasons because the developer has not been approved. I couldn't disable the blocking, so I did some research on Google. I read something about a hidden administrator account, you can activate, but decided to wait a bit.

Apaprently, as of yesterday, no one could use the printer (although my problems before that). We found his IP address online so I plugged the USB from the printer directly in our modem. Then he has been brought back online, and he remained in line when we removed the USB later.

I had activated the administrator account "secret" (assuming that it is some kind of hidden because it took activation CMD) where I downloaded the printer driver by entering the IP address in the browser on this account. Don't know how or why, but then I was able to print again.

I don't know if you need to turn on this admin account to fix or if this file is a solution in the first place, but I solved the problem.

-Yos

Tags: HP Printers

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